Brokerage Officer
hcmportal
Preferred Customer Service Agent
hcmportal· P27 Clark Air Hub
About this role
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Summary
This position provides a one-to-one customer service experience for UPS Preferred accounts. He/She analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow-ups and making outbound calls.
Responsibilities:
- Builds and maintains relationships with related internal functions (i.e., Billing, Delivery Information and Operations).
- Analyzes and resolves Preferred account issues.
Qualifications:
- Strong oral and written communication skills
- Strong problem solving skills
- Previous customer service experience - Preferred
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Frequently Asked Questions
Is the salary disclosed for the Preferred Customer Service Agent position at hcmportal?
The salary for this Preferred Customer Service Agent role at hcmportal is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Preferred Customer Service Agent position at hcmportal located?
This Preferred Customer Service Agent role at hcmportal is based in PH - UPS INTRA ASIA HUB (PHMAI). The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Preferred Customer Service Agent at hcmportal belong to?
This Preferred Customer Service Agent position is part of the P27 Clark Air Hub department at hcmportal. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Preferred Customer Service Agent position at hcmportal?
Click the "Apply Now" button on this page. You will be redirected to hcmportal's official application portal hosted on workday where you can submit your application directly.
When was the Preferred Customer Service Agent job at hcmportal posted?
This Preferred Customer Service Agent position at hcmportal was posted on Sep 25, 2026. Apply as soon as possible — early applications are often reviewed first.
Preferred Customer Service Agent
hcmportal
You'll be redirected to hcmportal's official application page on Workday.