Onboarding Program Manager
cloudera
Practice Lead - Mainland China and Hong Kong
cloudera· Cloudera (Shanghai) Software Co., Ltd
About this role
Business Area:
Professional ServicesSeniority Level:
Mid-Senior levelJob Description:
At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.
The Practice Lead Professional Services - Mainland China and Hong Kong, is a senior member of our APAC Professional Services leadership team. You have a key role in delivering value to our customers and growing our Professional Services business. You know how to build relationships, keep projects on track and secure new business. You are comfortable interfacing with all levels of stakeholders both internally and externally.
As a Practice Lead, you will:
- Lead, motivate, inspire and mentor your team to excel
- Engage closely with our sales teams to develop strong customer relationships and grow the Cloudera Professional Services business
- Define, scope and take an active role in supporting sales of strategic customer engagements
- Manage the delivery of projects, including scope, timelines and resource utilization, bringing them to a successful conclusion on time
- Drive customer satisfaction and customer success in your region
- Be responsible for the services revenue and bookings forecast and performance in your region
- Build effective partnerships and collaborate with your peer group to streamline our Professional Services go to market strategy
- Attract, hire and retain the top talent in the industry
We will be excited about you if you have :
- Experience in successfully managing a Professional Services/Consulting team, preferably within an enterprise software company or SaaS company
- Experience in project management and consulting delivery management
- Experience in leading the selling, scoping and delivery activities on large scale, technology driven projects
- Direct line manager experience of a geographically dispersed team of highly talented technically focused employees
- Excellent customer relationship management experience including managing escalations, and participating in executive steering meetings
- Strong foundational knowledge of working within the data domain, distributed computing, hybrid cloud operations and IT strategy
- Strong knowledge of software implementation and project/program management methodologies
- Self-starter mentality and collaborative problem solver
- Strong verbal, written and presentation communication skills
- Strong negotiation and excellent analytical skills
- Ability to travel
What you can expect from us:
Generous PTO Policy
Support work life balance with Unplugged Days
Flexible WFH Policy
Mental & Physical Wellness programs
Phone and Internet Reimbursement program
Access to Continued Career Development
Comprehensive Benefits and Competitive Packages
Employee Resource Groups
EEO/VEVRAA
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Frequently Asked Questions
Is the salary disclosed for the Practice Lead - Mainland China and Hong Kong position at cloudera?
The salary for this Practice Lead - Mainland China and Hong Kong role at cloudera is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Practice Lead - Mainland China and Hong Kong position at cloudera located?
This Practice Lead - Mainland China and Hong Kong role at cloudera is based in China > Beijing, China > Shanghai. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Practice Lead - Mainland China and Hong Kong role at cloudera full-time or part-time?
This is listed as a Full time position. It is posted as a Practice Lead - Mainland China and Hong Kong role in the Cloudera (Shanghai) Software Co., Ltd department at cloudera.
Which team or department does the Practice Lead - Mainland China and Hong Kong at cloudera belong to?
This Practice Lead - Mainland China and Hong Kong position is part of the Cloudera (Shanghai) Software Co., Ltd department at cloudera. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Practice Lead - Mainland China and Hong Kong position at cloudera?
Click the "Apply Now" button on this page. You will be redirected to cloudera's official application portal hosted on workday where you can submit your application directly.
When was the Practice Lead - Mainland China and Hong Kong job at cloudera posted?
This Practice Lead - Mainland China and Hong Kong position at cloudera was posted on Sep 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Practice Lead - Mainland China and Hong Kong
cloudera
You'll be redirected to cloudera's official application page on Workday.