Portuguese Order Management Specialist - Athens
speakit· Portuguese
About this role
On behalf of our client, a leading global organization, we are seeking a detail-oriented and customer-focused Portuguese-Speaking Order Management Specialist to join their international operations team. In this role, you will be responsible for overseeing the end-to-end order processing lifecycle for business accounts, ensuring accurate order execution, timely delivery tracking, and exceptional customer satisfaction.
Responsibilities
- Receive, validate, and process customer orders in the system accurately.
- Monitor order fulfillment pipelines from initial entry through to shipping, customs clearance, and final delivery.
- Coordinate with supply chain, logistics, warehouse, and sales teams to resolve order holds, inventory shortages, or shipping delays.
- Act as the main operational point of contact for Portuguese-speaking business clients regarding order status updates, delivery schedules, and invoicing queries.
- Manage customer returns, order cancellations, claims, and price adjustments in accordance with company guidelines.
- Maintain accurate customer records and master order data within the CRM and ERP systems.
- Support period-end reporting and operational alignment across regional logistics networks.
- Native or C1/C2 proficiency in Portuguese with fluent English skills (written and verbal).
- Familiarity with ERP platforms such as SAP, Oracle, or Salesforce CRM for order processing.
- Proficiency in MS Office, particularly MS Excel for tracking order metrics and reports.
- Strong problem-solving, organizational, and multitasking skills with high attention to detail.
- Excellent communication skills for professional client interaction in Portuguese.
- Competitive remuneration package.
- Monthly performance bonus.
- Private health insurance.
- Meal voucher.
- Relocation package (flight tickets, temporary accommodation, and local administrative support).
- Ongoing learning & development programs and clear internal career progression pathways.
- Collaborative, multicultural environment within modern office facilities.
Frequently Asked Questions
Is the salary disclosed for the Portuguese Order Management Specialist - Athens position at speakit?
The salary for this Portuguese Order Management Specialist - Athens role at speakit is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Portuguese Order Management Specialist - Athens position at speakit located?
This Portuguese Order Management Specialist - Athens role at speakit is based in Athens, Attica, Greece. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Portuguese Order Management Specialist - Athens role at speakit full-time or part-time?
This is listed as a Full time position. It is posted as a Portuguese Order Management Specialist - Athens role in the Portuguese department at speakit.
Which team or department does the Portuguese Order Management Specialist - Athens at speakit belong to?
This Portuguese Order Management Specialist - Athens position is part of the Portuguese department at speakit. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Portuguese Order Management Specialist - Athens position at speakit?
Click the "Apply Now" button on this page. You will be redirected to speakit's official application portal hosted on workable where you can submit your application directly.
When was the Portuguese Order Management Specialist - Athens job at speakit posted?
This Portuguese Order Management Specialist - Athens position at speakit was posted on Oct 1, 2026. Apply as soon as possible — early applications are often reviewed first.
Portuguese Order Management Specialist - Athens
speakit
You'll be redirected to speakit's official application page on workable.