Porter
Marriott US and Can Campus
Porter
About this role
Company Description
Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.
Located in the heart of Brisbane city, Sofitel Brisbane Central is known for its sophisticated luxury accommodation, world-class dining, and impeccable hospitality. The hotel’s 416 elegantly appointed guest rooms and suites offer refined French luxury, and with personalised service that comes from the heart, this is Brisbane’s best accommodation experience. The hotel also features elegant and indulgent food and beverage outlets, an executive lounge, two fitness centres, a day spa and fully flexible event spaces for up to 1100 delegates.
Job Description
Be the face of the hotel, the key point of contact for guests arriving and departing the hotel, and liaise with guests to ensure an exceptional level of luxury service is delivered. Create the Magnifique Moments that last!
As a Concierge team member, your passion for the property, and your respect for our guests’ belongings will ensure that our guests feel welcome as soon as they arrive.
What you will be doing:
- Engage with our guests on arrival, departure and during their stay through reception and concierge duties
- Receive guest vehicles and luggage and ensure care is taken to move them to their next destination
- Provide recommendations and information about Brisbane and its surrounds to our guests
- Interact with different departments on a daily basis to ensure that our guests have a seamless experience
- Provide exceptional service and product knowledge to proactively upsell hotel products and services.
Qualifications
You will excel in this role if you have:
- A true desire to work, grow and develop in the guest facing operations of a luxury city hotel
- An enthusiastic approach, excellent attention to detail and superior customer service skills
- Strong communication skills, both verbal and written
- Friendly personality paired with professionalism and a high standard of personal presentation
- Open driver’s license (Manual Desirable)
- Physical strength with the ability to safely lift and carry heavy items
- Availability to work Monday to Friday across varied shifts, from early mornings to late evenings, is essential.
Additional Information
Thrive in our Sofitel Brisbane Central community, with:
- Discounts for ambassadors, families and friends at Accor Hotels worldwide
- Complimentary hotel stay package to celebrate your work anniversary
- Secure parking in the centre of Brisbane for only $10 per day
- Direct access to Central train station
- Complimentary food in the ambassador dining room
- Laundered uniforms.
Let your passion shine, visit careers.accor.com
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Frequently Asked Questions
Is the salary disclosed for the Porter position at accorhotel?
The salary for this Porter role at accorhotel is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Porter position at accorhotel located?
This Porter role at accorhotel is based in Brisbane City, QLD, Australia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Porter role at accorhotel full-time or part-time?
This is listed as a Part time position. It is posted as a Porter role at accorhotel.
How do I apply for the Porter position at accorhotel?
Click the "Apply Now" button on this page. You will be redirected to accorhotel's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Porter job at accorhotel posted?
This Porter position at accorhotel was posted on Sep 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Porter
accorhotel
You'll be redirected to accorhotel's official application page on SmartRecruiters.