Pool Technician

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

Pool Operation & Water Quality
•    Perform daily inspection and operation of swimming pools, kids pools, water features, and associated plant rooms.
•    Test and record pool water parameters including pH, free chlorine, combined chlorine, temperature, and other required parameters.
•    Adjust chemical dosing to maintain water quality within approved operational and safety limits.
•    Monitor water clarity, circulation, filtration, and pool balance throughout the shift.
•    Maintain accurate daily pool water testing and chemical consumption records.
•    Immediately report any unsafe water condition or abnormal reading and take corrective action as instructed.
Mechanical & Technical Maintenance
•    Inspect, operate, and maintain pool circulation pumps, filtration systems, strainers, valves, heat exchangers, and dosing equipment.
•    Carry out routine backwashing, filter cleaning, strainer cleaning, and preventive maintenance activities.
•    Identify leaks, abnormal noise, vibration, pressure changes, flow problems, and equipment failures.
•    Perform minor repairs and replacement of pool mechanical components where qualified and authorized.
•    Support maintenance of pool heaters, chillers, UV systems, automatic dosing systems, and related equipment.
•    Coordinate with Engineering supervisors for major repairs, spare parts, or specialist contractor requirements.
Chemical Handling & Safety
•    Safely handle, store, and use swimming pool chemicals in accordance with SDS/MSDS requirements and hotel safety procedures.
•    Use the required personal protective equipment (PPE) while handling chemicals and carrying out maintenance.
•    Ensure chemical rooms and pool plant rooms are clean, organized, ventilated, secure, and free from unsafe conditions.
•    Never mix incompatible chemicals and immediately report spills, leaks, or unsafe chemical conditions.
•    Maintain proper labeling and storage of all pool treatment chemicals.
Preventive & Corrective Maintenance
•    Complete assigned preventive maintenance tasks according to the Engineering maintenance schedule and CMMS.
•    Respond promptly to pool-related work orders and operational complaints.
•    Record completed maintenance activities, defects, readings, and corrective actions.
•    Assist in troubleshooting recurring pool water quality and equipment issues.
•    Support shutdown, cleaning, repair, and reopening activities when required.
Guest & Operational Support
•    Ensure pool systems are ready before daily operating hours.
•    Coordinate with Recreation, Lifeguards, Housekeeping, and Engineering regarding pool conditions and maintenance requirements.
 

Qualifications

• Technical diploma or vocational qualification in Mechanical, Electrical, Plumbing, Water Treatment, or a related technical field is preferred.
• Previous experience as a Pool Technician, Water Treatment Technician, or similar maintenance role is preferred.
• Experience in hotels, resorts, waterparks, leisure facilities, or large swimming pool operations is an advantage.
• Basic knowledge of swimming pool water chemistry, filtration, circulation, pumps, valves, and chemical dosing systems.
• Ability to understand basic technical manuals, equipment instructions, and safety procedures.
• Basic English communication skills; Arabic is an advantage.

Additional Information

Skills & Competencies
•    Good understanding of swimming pool water treatment and chemical balance.
•    Basic mechanical and plumbing troubleshooting skills.
•    Strong awareness of health, safety, and chemical-handling requirements.
•    Ability to accurately record readings and complete maintenance checklists.
•    Ability to work independently and as part of the Engineering team.
•    Good attention to detail and ability to identify abnormal operating conditions.
•    Ability to work shifts, weekends, public holidays, and respond to emergencies when required.
•    Physically capable of working in pool plant rooms and outdoor environments.
Key Performance Indicators (KPIs)
•    Compliance of pool water quality with required operational standards.
•    Accuracy and completeness of daily pool testing records.
•    Completion of preventive maintenance activities on schedule.
•    Reduction of pool equipment breakdowns and recurring technical issues.
•    Timely response to corrective maintenance and operational complaints.
•    Safe handling and control of pool treatment chemicals.
•    Cleanliness and organization of pool plant rooms and technical areas.
•    Compliance with Engineering, Health & Safety, and hotel operating procedures.
Working Relationships
•    Director of Engineering
•    Assistant Director of Engineering
•    Engineering Supervisors
•    Engineering Technicians
•    Recreation and Lifeguard Team
•    Housekeeping
•    Health & Safety / Security
•    Pool chemical and equipment suppliers
•    Specialist maintenance contractors