Policy Services Representative
tihinsurance
Policy Services Representative
tihinsurance· 200 CRC Insurance Svcs LLC
About this role
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.
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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st Shift (United States of America)Please review the following job description:
The Policy Service Representative will provide exemplary customer service in a fast paced, high call volume environment. The representative will display effective time management and sound decision-making abilities. The representative will deliver meticulous underwriting with attention to detail.KEY RESPONSIBILITIES:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
• Process policy changes, endorsements, cancellations, and reinstatements in accordance with company guidelines.
• Review documentation for accuracy and completeness before submission or policy issuance.
• Maintain policy records and documentation in system databases accurately and efficiently.
• Respond to inquiries from agents, brokers, and internal teams regarding policy status or documentation requirements.
• Collaborate with underwriting and claims teams to ensure policy servicing aligns with underwriting intent.
• Assist in preparing reports, summaries, and correspondence related to policy servicing activities.
• Ensure adherence to company policy, regulatory requirements, and service-level agreements.
EDUCATION AND EXPERIENCE
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• High school diploma or equivalent is required.
• 2 or more years of experience in insurance operations, policy servicing, or a related administrative role.
• Demonstrated understanding of policy administration processes and systems.
• Fluent in English and Spanish (preferred)
• Auto insurance knowledge (preferred)
CERTIFICATIONS / LICENSES / REGISTRATIONS
• General Lines P&C Agent License
FUNCTIONAL SKILLS
• Strong attention to detail and accuracy in handling documentation and data entry.
• Proficiency in policy administration systems and Microsoft Office applications.
• Effective written and verbal communication skills for internal and external interactions.
• Ability to prioritize tasks and manage time in a high-volume, deadline-driven environment.
• Problem-solving skills to resolve discrepancies in policy servicing activities.
General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Frequently Asked Questions
Is the salary disclosed for the Policy Services Representative position at tihinsurance?
The salary for this Policy Services Representative role at tihinsurance is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Policy Services Representative position at tihinsurance located?
This Policy Services Representative role at tihinsurance is based in Flower Mound, TX. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Policy Services Representative role at tihinsurance full-time or part-time?
This is listed as a Full time position. It is posted as a Policy Services Representative role in the 200 CRC Insurance Svcs LLC department at tihinsurance.
Which team or department does the Policy Services Representative at tihinsurance belong to?
This Policy Services Representative position is part of the 200 CRC Insurance Svcs LLC department at tihinsurance. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Policy Services Representative position at tihinsurance?
Click the "Apply Now" button on this page. You will be redirected to tihinsurance's official application portal hosted on workday where you can submit your application directly.
When was the Policy Services Representative job at tihinsurance posted?
This Policy Services Representative position at tihinsurance was posted on Sep 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Policy Services Representative
tihinsurance
You'll be redirected to tihinsurance's official application page on Workday.