Pipeline TD

One Of Us· Pipeline
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📍 Bengaluru, Karnataka, India

About this role

As a Pipeline Support Technical Director, you will be the first point of contact for artists who need help with our production tools and workflows. Working closely with artists, production and your fellow Pipeline TDs across time zones, you will help us deliver reliable, artist-friendly support around the clock on multiple award-winning shows. You will keep shows moving by resolving pipeline issues quickly, escalating clearly when needed, and feeding what you learn back into the development of the pipeline.

This role is ideal for a technically strong, service-minded TD who enjoys solving problems in live production and wants to grow into pipeline development.

  • Provide first-line technical support to artists across multiple shows and departments, in person in Bangalore and remotely for London and Paris teams outside their core hours
  • Triage, troubleshoot and resolve pipeline, tool and workflow issues, working primarily in Maya, Houdini and Nuke
  • Escalate issues you cannot resolve with clear, reproducible reports, and hand over cleanly to colleagues in other time zones
  • Manage and prioritise the support ticket queue, keeping artists and production informed of progress
  • Identify recurring issues and root causes, and propose or build fixes, workarounds and small tools to reduce support load
  • Deploy, test and verify pipeline releases and hotfixes in production, and help roll back safely when needed
  • Write and maintain clear documentation, FAQs and troubleshooting guides in our knowledge base
  • Contribute to pipeline development under the guidance of the Head of Pipeline and Pipeline Leads, including coding, code reviews and production testing

Must-have skills and experience

  • 3+ years in a pipeline, technical support or technical artist role within VFX or animation production
  • Strong proficiency in Python, with the ability to read, debug and fix existing code as well as write new tools
  • Hands-on experience supporting artists in Maya, Nuke and Houdini
  • Working knowledge of USD and its use in production workflows
  • Strong familiarity with Linux environments, including the command line, shell scripting and basic system troubleshooting
  • Solid understanding of VFX production pipelines: asset and shot workflows, publishing, versioning and render farm submission
  • A structured approach to troubleshooting, with the ability to isolate problems and communicate them clearly
  • Excellent written and spoken English, with the confidence to support both technical developers and non-technical artists across cultures and time zones

Nice to have

  • Experience with ShotGrid (Flow Production Tracking) and ShotGrid Toolkit
  • Experience using PySide / PyQt to build or maintain artist-facing tools
  • Experience with render farm management software (e.g. Deadline, Tractor, OpenCue)
  • Experience with ticketing and knowledge base tools such as Jira and Confluence
  • Experience working in a multi-site environment
  • Familiarity with version control (e.g. Git) and software engineering best practices
  • Degree in Computer Science, Computer Graphics or a related field

Frequently Asked Questions

Is the salary disclosed for the Pipeline TD position at One Of Us?
The salary for this Pipeline TD role at One Of Us is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Pipeline TD position at One Of Us located?
This Pipeline TD role at One Of Us is based in Bengaluru, Karnataka, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Pipeline TD at One Of Us belong to?
This Pipeline TD position is part of the Pipeline department at One Of Us. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Pipeline TD position at One Of Us?
Click the "Apply Now" button on this page. You will be redirected to One Of Us's official application portal hosted on workable where you can submit your application directly.
When was the Pipeline TD job at One Of Us posted?
This Pipeline TD position at One Of Us was posted on Oct 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Pipeline TD
One Of Us
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