Management Trainee - East Coast
SwiftX Inc.
Pickup Operations Sr Expert
SwiftX Inc.· Operations Center
About this role
- Manage overall pickup operations and ensure SLA compliance across service regions
- Monitor and improve customer pickup timeliness and operational performance
- Oversee driver dispatch operations and optimize daily routing efficiency
- Coordinate pickup operations for key accounts and large-volume customers
- Investigate and resolve pickup-related operational exceptions and service failures
- Analyze pickup operational costs and implement cost control initiatives
- Optimize pickup routes and dispatch planning to improve efficiency and service levels
- Monitor pickup KPIs, including on-time pickup rate, route utilization, service quality, and operational productivity
- Collaborate cross-functionally with warehouse, transportation, and customer service teams
- Develop operational processes and continuous improvement initiatives to support scalable growth
- Support peak season pickup capacity planning and operational contingency management
- Bachelor’s degree preferred
- 5+ years of experience in logistics operations, transportation coordination, dispatch management, or pickup operations
- Strong understanding of logistics routing, dispatch processes, and customer service operations
- Experience managing operational KPIs and process improvement initiatives
- Strong analytical, communication, and leadership skills
- Ability to manage multiple priorities in a fast-paced logistics environment
- Proficiency in Excel and operational reporting tools
- Bilingual in Mandarin and English
- Pay Range 70k-95k
- 7 PTO days
- 5 Paid Sick Leave Days
- 6 Paid Holidays
- 401K
- Medical insurance, Dental and Vision Insurance, STD/LTD
Frequently Asked Questions
Is the salary disclosed for the Pickup Operations Sr Expert position at SwiftX Inc.?
The salary for this Pickup Operations Sr Expert role at SwiftX Inc. is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Pickup Operations Sr Expert position at SwiftX Inc. located?
This Pickup Operations Sr Expert role at SwiftX Inc. is based in Eastvale, California, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Pickup Operations Sr Expert role at SwiftX Inc. full-time or part-time?
This is listed as a Full time position. It is posted as a Pickup Operations Sr Expert role in the Operations Center department at SwiftX Inc..
Which team or department does the Pickup Operations Sr Expert at SwiftX Inc. belong to?
This Pickup Operations Sr Expert position is part of the Operations Center department at SwiftX Inc.. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Pickup Operations Sr Expert position at SwiftX Inc.?
Click the "Apply Now" button on this page. You will be redirected to SwiftX Inc.'s official application portal hosted on workable where you can submit your application directly.
When was the Pickup Operations Sr Expert job at SwiftX Inc. posted?
This Pickup Operations Sr Expert position at SwiftX Inc. was posted on May 19, 2026. Apply as soon as possible — early applications are often reviewed first.
Pickup Operations Sr Expert
SwiftX Inc.
You'll be redirected to SwiftX Inc.'s official application page on workable.