Employment Type:

Shift:

Description:

Schedule | Hours:

• Full-time, 40 hours per week
• Days
• Monday-Friday

Position Summary:

• Supports medication access by coordinating prior authorization (PA) requests, benefit investigations, and MSOT workflows within the Epic electronic health record.
• Provides high-quality support to providers, office staff, and patients across multiple ambulatory clinics.
• Manage complex insurance requirements and serves as the primary point of contact for PA-related needs.
• Performs other related duties as assigned.

What you'll need:

• High school education or equivalent.
• Licensed as a Pharmacy Technician or Pharmacist Intern in the State of Michigan.
• 1 year Pharmacy Tech Work experience.
• Understanding of commercial, Medicare, and Medicaid insurance plans.
• Familiarity with medical terminology, diagnosis codes, and PA criteria.
• Preferred: Proficiency with Epic and payer portals.
• Preferred: Experience with prior authorizations, insurance billing, or ambulatory pharmacy workflows.
• Preferred: Completion of a formal Pharmacy Technician training program; or two years of college with emphasis in math, science, or medical field applications.
• Preferred: Active status as a Certified Pharmacy Technician (CPhT) by the Pharmacy Technician Certification Board (PTCB)

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.