People Services Specialist I - Serbia - Hybrid

Who we are

We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.

We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way.

Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.

Why Worldwide

We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!

What the People Strategy and Culture department does at Worldwide

As a member of the People Strategy and Culture department, the People Services Specialist I is responsible for delivering operational and transactional support throughout the employee lifecycle. Daily activities include maintaining employee data within the HCM system, acting as first point of contact for support related to benefits and leave administration in line with local requirements, and facilitating remuneration processes in collaboration with internal and external partners. 

The People Services Specialist I serves as a key resource for the global People team, Leaders, and global employees, offering exceptional customer service whilst following global compliance regulation 

What you will do

• Maintains data accuracy within HCM system, ensuring timely information entry and management. 

• Support with employment life cycle activities, including provision and storage of personal documentation. 

• Support with global employment registration & deregistration activities. 

• Receive requests for separations (voluntary and involuntary), analyzes the requests, and processes and creates separation packages, as appropriate. 

• Provide Benefits Administration and Leave Administration, as per documented local requirements. 

• Serve as a resource for policy and process related workforce management transactional questions from People Business Partners, Managers and other People Strategy and Culture team members. 

• Ensure appropriate documentation is maintained for all core People Services activities and in compliance with policies and legal requirements. 

• Participate in the evaluation of existing processes and recommendation of new approaches to drive continual improvements in the efficiency of the department and services performed. 

• Manage employee data for reporting and compliance purposes. 

• Support renumeration processes with internal and external partners. 

• Provide on-site support, as required.

What you will bring to the role 

• Knowledge of concepts, policies, and procedures related to HR workforce and benefits. 

• Ability to perform complex tasks under minimal supervision, with some degree of latitude and creativity. 

• Excellent customer service and communication skills. 

• Knowledge of local and country processes. 

• Ability to use judgment in data and demonstrate capability to think critically. 

• Ability to organize files, records, and documents. 

• Ability to effectively communicate with employees, management, and outside contacts. 

• Attention to detail, and comfortability handling payroll data. 

• Follow compliance regulations. 

• Comfortable following procedures and highlighting areas of improvement. 

• Team-oriented with a positive attitude and able to create productive and effective relationships. 

• Experience with Workday (HCM). 

Your experience 

• Bachelor’s degree and a minimum of 3 years of relevant experience working in an administrative or support capacity required OR an equivalent combination of education and experience. 

• Ability to navigate and leverage collaboration tools such as Microsoft Office Suite. 

• HR, Compensation and/or benefit certifications preferred. 

We love knowing that someone is going to have a better life because of the work we do. 

To view our other roles, check out our careers page at Discover a world of difference at Worldwide! For more information on Worldwide, visit www.Worldwide.com or connect with us on LinkedIn.

Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law.