People Experience Specialist

About the Role

• Employee Support: Respond to employee and line manager inquiries, providing timely guidance and resolution while delivering an excellent service experience.
• Onboarding & Offboarding: Coordinate employee onboarding and offboarding activities, including documentation, communications, and logistical arrangements.
• Employee Lifecycle Administration: Manage and process employee changes such as job movements, leave requests, absences, and other HR transactions within HR systems.
• HR Data Management: Maintain accurate employee records and ensure HR processes are completed according to established workflows and compliance requirements.
• Policy Guidance: Provide support and guidance on HR policies, practices, and procedures, escalating complex matters when appropriate.
• Employee Relations Support: Assist with employee relations documentation and support case coordination activities.
• HR Initiatives & Process Execution: Support the local implementation of global and business unit HR processes, employee engagement initiatives, and continuous improvement activities.

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
• 2-3 years of experience in HR administration, HR operations, or HR coordination roles.
• Experience working with HR systems and employee data management, with strong attention to detail and data accuracy.
• Customer-focused professional with strong organizational skills, confidentiality, problem-solving abilities, and a collaborative approach to work.
• Fluent English and Spanish communication skills, both written and verbal.