People & Culture Admin

shipmonk· Other
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📍 Louisville, Kentucky, United States💰 USD 19+

About this role

ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.

 

Operations Administrative Assistant

Position Summary

We are seeking a detail-oriented and proactive Operations Administrative Assistant to support daily human resources operations in a dynamic warehouse environment. This role is essential in ensuring a smooth onboarding experience, maintaining accurate employee records, and assisting in compliance and engagement initiatives.

Key Responsibilities

Pre-Onboarding Support & Orientation

  • Prepare materials and supplies for hourly new hire orientation sessions.

  • Conduct warehouse tours for candidates during the interview process to provide insight into operations.*

  • Print and distribute new hire badges and OP (OpenPath) cards.

Employee Performance Management

  • Upload attendance and behavioral feedback forms to individual employee profiles.

  • Use UKG (or other HRIS) for reporting, attendance tracking, and roster management.

  • Assign attendance points for No Call/No Show (NCNS), Voluntary Time Off (VTO), and missed punches in line with attendance policy.

  • Perform regular roster scrubs to ensure accuracy of scheduling and employee data.

Engagement & Communication

  • Assist in planning and executing employee engagement activities, including logistics, setup, and communications.

  • Send JA (Job Abandonment) notifications following established HR protocols.*

  • Sort, send, and direct incoming mail to the appropriate departments or personnel.

Compensation

  • $18.50 per hour

 

About ShipMonk

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.

Why ShipMonk?

We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.

  • Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
    ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
    ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
    ● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
    ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.

Our Core Values

Our values are the heart of our culture. We're looking for individuals who embody these principles every day.

  • Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business.
  • People make ShipMonk: We believe in our team and invest in our people.
  • Own it: We take ownership of our work, our mistakes, and our successes.
  • Get sh*t done: We're a fast-paced, high-growth company that values action and results.
  • Change the score: We challenge the status quo, constantly innovating and improving.

 

ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Frequently Asked Questions

What is the salary for the People & Culture Admin role at shipmonk?
The listed salary for this People & Culture Admin position at shipmonk is USD 19+. This is an full-time role.
Where is the People & Culture Admin position at shipmonk located?
This People & Culture Admin role at shipmonk is based in Louisville, Kentucky, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the People & Culture Admin at shipmonk belong to?
This People & Culture Admin position is part of the Other department at shipmonk. See the full job description for more information about the team structure and responsibilities.
How do I apply for the People & Culture Admin position at shipmonk?
Click the "Apply Now" button on this page. You will be redirected to shipmonk's official application portal hosted on greenhouse where you can submit your application directly.
When was the People & Culture Admin job at shipmonk posted?
This People & Culture Admin position at shipmonk was posted on Sep 11, 2026. Apply as soon as possible — early applications are often reviewed first.
People & Culture Admin
shipmonk · 💰 USD 19+
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