PBX Switchboard Operator-PBX Operations

nationwidechildrensΒ· 10 Nationwide Children's Hospital
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Part time10 Nationwide Children's Hospital

About this role

Overview:


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Schedule: Variable

Location:

Near East Office Building
431 S. 18th Street
Columbus,Β OhioΒ 43205


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Job Description Summary:


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Answers all incoming calls, relays emergency messages by announcing various alerts and warnings over the paging system, contacts personnel as necessary and directs them where they are needed, and reports any telephone problems.


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Job Description:


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Essential Functions:

  • Answers incoming calls and directs them to the appropriate department or person.
  • Places outgoing calls as requested by employees and management.
  • Maintains accurate and up-to-date records of all calls made and received.
  • Greets visitors and directs them to the appropriate area or person.
  • Provides general information to callers and visitors as needed.
  • Assists in training and onboarding new staff.


Education Requirement:

High School Diploma or equivalent, required.


Licensure Requirement:

(not specified)


Certifications:

(not specified)


Skills:

  • Knowledge of medical terminology.
  • Excellentcommunication,interpersonal, and customer serviceskills
  • Ability to multi-task, maintaining accuracy and efficiency.
  • Effective computer,spreadsheet, and analytical skills.
  • Ability to maintain composure in stressful situations,maintain confidentiality, andrespond quickly to emergency situations.
  • Ability to retain and repeat pertinent information.


Experience:

Six months of experience as PBX operator or one year of experience with multi-line phones, preferred.


Physical Requirements:

OCCASIONALLY: Decision Making, Flexing/extending of neck, Lifting / Carrying: 0-10 lbs, Problem solving

FREQUENTLY: Computer skills, Hand use: grasping, gripping, turning, Interpreting Data, Repetitive hand/arm use

CONTINUOUSLY: Audible speech, Hearing acuity, Seeing – Far/near, Sitting


Additional Physical Requirements performed but not listed above:

(not specified)



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"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

Frequently Asked Questions

Is the salary disclosed for the PBX Switchboard Operator-PBX Operations position at nationwidechildrens?
The salary for this PBX Switchboard Operator-PBX Operations role at nationwidechildrens is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the PBX Switchboard Operator-PBX Operations position at nationwidechildrens located?
This PBX Switchboard Operator-PBX Operations role at nationwidechildrens is based in 431 S 18th St, Columbus, OH. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the PBX Switchboard Operator-PBX Operations role at nationwidechildrens full-time or part-time?
This is listed as a Part time position. It is posted as a PBX Switchboard Operator-PBX Operations role in the 10 Nationwide Children's Hospital department at nationwidechildrens.
Which team or department does the PBX Switchboard Operator-PBX Operations at nationwidechildrens belong to?
This PBX Switchboard Operator-PBX Operations position is part of the 10 Nationwide Children's Hospital department at nationwidechildrens. See the full job description for more information about the team structure and responsibilities.
How do I apply for the PBX Switchboard Operator-PBX Operations position at nationwidechildrens?
Click the "Apply Now" button on this page. You will be redirected to nationwidechildrens's official application portal hosted on workday where you can submit your application directly.
PBX Switchboard Operator-PBX Operations
nationwidechildrens
Apply for this role β†—

You'll be redirected to nationwidechildrens's official application page on Workday.