IT Support Engineer
coinbase
Payments Risk Analyst I
coinbase· Customer Experience
About this role
Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
As a Payments Risk Analyst I on the Payments Risk team, you'll serve as the first line of defense against payments fraud across Coinbase. This team reviews escalated accounts, identifies fraud patterns, and strengthens the controls that protect millions of customers from chargebacks, ACH abuse, wire disputes, and account takeovers. You'll own end-to-end fraud investigations, surface insights that sharpen our detection logic, and drive process improvements that reduce risk exposure at scale.
What you'll do:
- Own detailed investigations of escalated customer accounts to identify and mitigate payments fraud risks, including chargebacks, ACH returns, wire disputes, and account takeovers.
- Analyze fraud trends and patterns in payment activities, delivering actionable insights to Payments Risk leadership that improve detection accuracy.
- Partner with the Payments Risk investigations team to provide feedback on rule performance and risk logic, strengthening our automated defenses.
- Drive process improvements by identifying workflow inefficiencies and recommending changes that reduce risk exposure and increase operational throughput.
- Support the development and documentation of review processes to scale operational efficiency as transaction volumes grow.
Required Skills and Experience:
- 1+ years of experience in payments risk, fraud analysis, or risk operations within financial services, fintech, or e-commerce, with demonstrated ownership of fraud case investigations.
- Hands-on experience with payments systems (ACH, wire, card networks) and fraud detection methodologies, including chargeback management and dispute resolution workflows.
- Proven investigative ability to identify fraud patterns, root causes, and systemic vulnerabilities from account-level data.
- Familiarity with blockchain analytics tools or cryptocurrency fraud trends (or demonstrated ability to ramp quickly in technical domains).
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Work Requirement: 100% Work from Office
P77606
Pay Transparency Notice:The target annual base salary for this position can range as detailed below. Total compensation may also include bonus eligibility and benefits (including medical, dental, and vision).
Annual base salary range (excluding bonus):
₱664,350—₱664,350 PHP
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
Frequently Asked Questions
Is the salary disclosed for the Payments Risk Analyst I position at coinbase?
The salary for this Payments Risk Analyst I role at coinbase is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Payments Risk Analyst I position at coinbase located?
This Payments Risk Analyst I role at coinbase is based in Manila, Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Payments Risk Analyst I at coinbase belong to?
This Payments Risk Analyst I position is part of the Customer Experience department at coinbase. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Payments Risk Analyst I position at coinbase?
Click the "Apply Now" button on this page. You will be redirected to coinbase's official application portal hosted on greenhouse where you can submit your application directly.
When was the Payments Risk Analyst I job at coinbase posted?
This Payments Risk Analyst I position at coinbase was posted on Sep 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Payments Risk Analyst I
coinbase
You'll be redirected to coinbase's official application page on Greenhouse.