Patient Services Specialist
simonmed
Patient Services Specialist
simonmed· Front Office
About this role
Be the first point of care—guiding patients through admission with accuracy, compassion, and confidence while ensuring every detail of their visit is handled seamlessly.
At SimonMed Imaging, the patient experience starts long before an exam takes place. Our Patient Service Specialists play a critical role in facilitating the patient admission flow across our imaging centers. From greeting patients to verifying insurance and processing documentation, this role ensures each visit starts with clarity, efficiency, and care.
We are looking for someone who thrives in a fast-paced environment, communicates with empathy, and takes pride in delivering exceptional service. If you enjoy helping people, solving problems, and being part of a collaborative healthcare team, this is an opportunity to make a meaningful impact every day.
What You Bring
A patient-first mindset: You treat every interaction with empathy, respect, and genuine concern for patient needs.
Strong communication and team-oriented approach: You communicate clearly, listen actively, support patients and teams with professionalism and empathy, and contribute to smooth, collaborative front desk operations.
Attention to detail: You accurately collect, process, and maintain patient demographics, insurance information, medical histories, consent forms, and payments with accuracy and care.
Adaptability and composure: You stay calm under pressure in high-volume environments, manage competing priorities, and handle sensitive or challenging situations with professionalism.
Reliability, accountability, and problem-solving: You take ownership of your work, follow through on commitments, consistently arrive prepared and ready to support the team, contribute to a positive culture, and help resolve scheduling, billing, and patient flow issues while maintaining a positive patient experience.
What You'll Gain
Purpose-driven work: Your role is essential to patient care, ensuring every individual is welcomed, supported, and guided through a smooth and compassionate access experience from the very start of their visit.
A collaborative team environment: Partner with clinical, operational, and support teams focused on delivering exceptional patient experiences.
Growth opportunities: Gain experience in healthcare operations, patient access, and medical administration within a growing organization.
You're a Strong Fit if You Have
• 1+ years of customer service, patient access, medical office, or call center experience preferred
• Experience with scheduling, insurance verification, or healthcare registration processes preferred
• Strong computer and data entry skills
• Ability to multitask in a fast-paced environment
• Excellent verbal and written communication skills
• Experience working with EMR/PM systems preferred
• High school diploma or equivalent required
Benefits
Your health, happiness and future matters!
At SimonMed Imaging, we offer:
• We believe in preventative care for everyone including our team – SimonMed provides free, whole-body scans to each member
• Competitive wages
• No nights/no calls/no weekends
• Cross training opportunities
• Medical, dental, and vision insurance
• 401(k) eligibility
• Pet Insurance
• Paid holidays
• PTO
• Sick Time
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Employment is contingent upon successful completion of drug and background screening. Some positions will require a favorable driving record.
Frequently Asked Questions
Is the salary disclosed for the Patient Services Specialist position at simonmed?
The salary for this Patient Services Specialist role at simonmed is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Services Specialist position at simonmed located?
This Patient Services Specialist role at simonmed is based in 499 N El Camino Real, Encinitas, CA 92024. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Services Specialist role at simonmed full-time or part-time?
This is listed as a Full Time position. It is posted as a Patient Services Specialist role in the Front Office department at simonmed.
Which team or department does the Patient Services Specialist at simonmed belong to?
This Patient Services Specialist position is part of the Front Office department at simonmed. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Services Specialist position at simonmed?
Click the "Apply Now" button on this page. You will be redirected to simonmed's official application portal hosted on lever where you can submit your application directly.
When was the Patient Services Specialist job at simonmed posted?
This Patient Services Specialist position at simonmed was posted on Sep 17, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Services Specialist
simonmed
You'll be redirected to simonmed's official application page on Lever.