Patient Services Representative
primehealthcare
Patient Services Representative
OrthoAtlanta· Clinic
About this role
What You'll Do
As a Patient Services Representative at OrthoAtlanta, you’ll:
- Greet patients warmly, check them in and out, and help with questions about appointments, insurance, or procedures
- Collect co-pays, prepayments, and outstanding balances accurately while explaining financial policies as needed
- Schedule new and follow-up appointments, answer incoming calls, and ensure timely patient communication and follow-through
- Input and update patient demographics, insurance information, and visit details into the EMR system
- Open and close the front office, keep the waiting area clean and organized, and work assigned EMR “buckets” to support clinic flow
A Great Fit If You…
- Thrive in a fast-paced, people-facing role
- Communicate clearly and compassionately with patients and staff
- Juggle multiple responsibilities with poise and attention to detail
- Love organizing tasks and solving front-desk challenges
- Work independently while being a strong team player
What You’ll Need
- High School Diploma or equivalent
- 2+ years of experience in a medical office or clinical setting preferred
- Familiarity with medical terminology and EMR systems (Epic a plus)
- Strong customer service skills and a professional, patient-focused demeanor
- Excellent organizational, multitasking, and time-management abilities
- Strong verbal and written communication skills
- High attention to detail and discretion with patient information
Why OrthoAtlanta?
- Work with a collaborative clinical team in a respected practice
- Opportunity to grow within a dynamic healthcare setting
- Make a meaningful impact on patient experience every day
If you're passionate about service and thrive in a clinical environment, apply today to join our team!
Locations: Newnan, GA
Schedule: Per-Diem Hourly, On-site
Compensation: Competitive hourly rate + benefits
Perks: Front-desk leadership, fast-paced medical office setting, patient-centered teamwork
About OrthoAtlanta
Become part of OrthoAtlanta, the largest independent physician-owned orthopedic and sports medicine practice in Georgia and contribute to our mission of providing comprehensive orthopedic care. At OrthoAtlanta, you'll be an integral member of a dedicated team of Healthcare Professionals committed to enhancing our patients' quality of life. We offer diverse career paths for talented individuals seeking professional growth and development within a supportive and rewarding work environment where your contributions will make a significant impact.
Frequently Asked Questions
Is the salary disclosed for the Patient Services Representative position at OrthoAtlanta?
The salary for this Patient Services Representative role at OrthoAtlanta is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Services Representative position at OrthoAtlanta located?
This Patient Services Representative role at OrthoAtlanta is based in Newnan, GA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Patient Services Representative at OrthoAtlanta belong to?
This Patient Services Representative position is part of the Clinic department at OrthoAtlanta. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Services Representative position at OrthoAtlanta?
Click the "Apply Now" button on this page. You will be redirected to OrthoAtlanta's official application portal hosted on rippling where you can submit your application directly.
When was the Patient Services Representative job at OrthoAtlanta posted?
This Patient Services Representative position at OrthoAtlanta was posted on Jun 18, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Services Representative
OrthoAtlanta
You'll be redirected to OrthoAtlanta's official application page on rippling.