Patient Services Representative
chordsdp
Patient Services Representative
chordsdp· Administration
About this role
Overview
Are you ready to work in a practice where every child is treated with compassion, every family feels welcomed, and every visit is designed to create a positive dental experience.
At Clover Kids Pediatric Dentistry, we believe that empathy, teamwork, and exceptional patient care are at the heart of everything we do. As a proud partner of Chord Specialty Dental Partners, you'll have the support, resources, and opportunities needed to thrive while helping us deliver outstanding care to the communities we serve.
How does this shape your job experience?
We combine our individuality and child-centered dental expertise to practice group dentistry to create healthy smiles and positive experiences that last a lifetime. By working together as one team, we provide compassionate, high-quality care tailored to the unique needs of every child and family.
Responsibilities
Job Summary: The Patient Services Representative (PSR) is an important part of the Chord Specialty Dental Partners team. The PSR will have responsibility for being the first line of customer service for all patients and visitors entering our practices. The position will primarily be responsible for assisting patients and ensuring that patients and their families receive the best possible service.
Schedule: Monday - Thursday 8:15am - 5:00pm and Friday 8:15am - 1:00pm
Responsibilities:
- Calculate and collect co-payments, verify insurance (including Medicare and Medicaid), complete credit card processing, and balance nightly deposits.
- Schedule/confirm patient appointments and follow up on no-shows or cancelations.
- Smile and greet patients and families upon arrival and dismissal.
- Answer telephones and check voicemails
- Check patients in/out and verify patient information
- All other tasks as requested by management.
Qualifications
What You Need:
- High School Diploma generally required
- Knowledge of administrative and clerical procedures
- Experience with customer service principles and practices
- Must be available to travel to other locations to meet operational needs
Preferred, but not required
- At least one year of experience working in a dental, medical, or health-care office is preferred
- Knowledge of insurance plans (HMO/PPO/Medicare/Medicaid) is helpful
- Bilingual
#IND
Frequently Asked Questions
What is the salary for the Patient Services Representative role at chordsdp?
The listed salary for this Patient Services Representative position at chordsdp is USD 17–19/yr. This is an FULL TIME role.
Where is the Patient Services Representative position at chordsdp located?
This Patient Services Representative role at chordsdp is based in Columbus, OH, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Services Representative role at chordsdp full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Patient Services Representative role in the Administration department at chordsdp.
Which team or department does the Patient Services Representative at chordsdp belong to?
This Patient Services Representative position is part of the Administration department at chordsdp. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Services Representative position at chordsdp?
Click the "Apply Now" button on this page. You will be redirected to chordsdp's official application portal hosted on icims where you can submit your application directly.
When was the Patient Services Representative job at chordsdp posted?
This Patient Services Representative position at chordsdp was posted on Sep 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Services Representative
chordsdp · 💰 USD 17–19/yr
You'll be redirected to chordsdp's official application page on icims.