Patient Services Rep
cooperhealth
Patient Services Rep
cooperhealth· Clerical
About this role
About Us
Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.
Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.
The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House, Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.
Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years.
More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.
Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.
Short Description
This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers. Serves as patient’s non-clinical navigator during discharge coordination.Experience Required
- Minimum one year of recent registration or billing experience working in a medical facility preferred.
- Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.
- Epic experience preferred.
- Excellent organizational, written/verbal communication and teamwork skills.
- Demonstrated performance of excellent customer service skills.
Education Requirements
High School Diploma or equivalent required.
License/Certification Requirements
NAHAM Certified Healthcare Access Associate (CHAA) certification preferred.
Special Requirements
Customer service-oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette.
Must possess excellent communication skills both verbal and written. You must be skilled in the use of computers.
Salary Min ($)
USD $18.00Salary Max ($)
USD $29.00Frequently Asked Questions
Is the salary disclosed for the Patient Services Rep position at cooperhealth?
The salary for this Patient Services Rep role at cooperhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Services Rep position at cooperhealth located?
This Patient Services Rep role at cooperhealth is based in Camden, NJ, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Services Rep role at cooperhealth full-time or part-time?
This is listed as a OTHER position. It is posted as a Patient Services Rep role in the Clerical department at cooperhealth.
Which team or department does the Patient Services Rep at cooperhealth belong to?
This Patient Services Rep position is part of the Clerical department at cooperhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Services Rep position at cooperhealth?
Click the "Apply Now" button on this page. You will be redirected to cooperhealth's official application portal hosted on icims where you can submit your application directly.
When was the Patient Services Rep job at cooperhealth posted?
This Patient Services Rep position at cooperhealth was posted on Sep 23, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Services Rep
cooperhealth
You'll be redirected to cooperhealth's official application page on icims.