Patient Services Associate II
commonspirit
Patient Services Associate II
commonspirit· Cardiology Clinic
About this role
Where You’ll Work
Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton, spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity Health Central Coast’s award-winning network of outstanding hospitals, imaging centers, laboratories, and post-acute services.
One Community. One Mission. One California
Job Summary and Responsibilities
As our Patient Services Professional, you will be the welcoming voice and central administrative support, ensuring seamless patient experiences and efficient clinic operations through diverse engagements.Every day, you will expertly manage phone customer service, distribute communications, and handle patient information like demographics, insurance verification, and appointment scheduling. You'll also process referrals, authorizations, pre-registrations, and other clerical tasks, adapting to clinic needs while responsibly handling sensitive data.To be successful in this role, you will possess exceptional communication, meticulous attention to detail, strong organizational skills, and system proficiency. Your proactive service, adaptability, and responsible handling of information are crucial for patient care and clinic goals.
- Consistently demonstrates customer service expectations.
- Consistently makes eye contact and smiles.
- Demonstrates active listening with positive can do attitude.
- Consistently respectful, concerned, and shows empathy.
- Uses scripted greeting. "Thank you for choosing (Clinic) this is (your name) how can I help you"
- Uses scripted closing at every interaction. "Is there anything else I can do for you" Over the phone and as patients leave the clinic.
Job Requirements
Required
- One (1) year experience as a PSA I or
- equivalent experience
- Medical terminology class completion or equivalent experience
Frequently Asked Questions
Is the salary disclosed for the Patient Services Associate II position at commonspirit?
The salary for this Patient Services Associate II role at commonspirit is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Patient Services Associate II role at commonspirit full-time or part-time?
This is listed as a OTHER position. It is posted as a Patient Services Associate II role in the Cardiology Clinic department at commonspirit.
Which team or department does the Patient Services Associate II at commonspirit belong to?
This Patient Services Associate II position is part of the Cardiology Clinic department at commonspirit. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Services Associate II position at commonspirit?
Click the "Apply Now" button on this page. You will be redirected to commonspirit's official application portal hosted on icims where you can submit your application directly.
When was the Patient Services Associate II job at commonspirit posted?
This Patient Services Associate II position at commonspirit was posted on Aug 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Services Associate II
commonspirit
You'll be redirected to commonspirit's official application page on icims.