Patient Service Center Assistant

shusa· Clinical Pathology Laboratories, Inc.
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📍 Austin, TXFull time

About this role

Job Functions, Duties, Responsibilities and Position Qualifications:

We're not just a workplace - we're a Great Place to Work certified employer!

Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!

You’ve got a passion for patient care. You’re personable, professional, and able to multitask. You’re also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA -- is it in yours?

This opportunity is full-time during first shift.

In this role, you will:

  • Greet and check in patients as they enter the Patient Service Center.

  • Answer the phone and direct calls as needed in a timely manner.

  • Enter patients accurately into the laboratory computer systems.

  • Provide a high level of customer service.

  • Assist Phlebotomists with gathering tubes and supplies needed for drawing patients.

  • Champion safety, compliance, and quality control.

All you need is:

  • High School Diploma or equivalent

  • A valid driver’s license and an excellent driving record for the past three years.

  • Excellent communication skills

  • Ability to work in a fast-paced environment

  • Basic computer and data entry skills

Bonus points if you’ve got:

  • 2+ years of customer service experience

We’ll give you:

  • Appreciation for your work

  • A feeling of satisfaction that you’ve helped people

  • Opportunity to grow in your profession

  • Free lab services for you and your eligible dependents

  • Work-life balance, including Paid Time Off and Paid Holidays

  • Competitive benefits including medical, dental, and vision insurance

  • Help saving for retirement, with a 401(k) that includes a generous company match

  • A sense of belonging – we are a community!

We also want you to know:

This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards.  Employees are expected only to access PHI when it is required to fulfill job duties.

Scheduled Weekly Hours:

40

Work Shift:

Job Category:

Laboratory Operations

Company:

Clinical Pathology Laboratories, Inc.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Frequently Asked Questions

Is the salary disclosed for the Patient Service Center Assistant position at shusa?
The salary for this Patient Service Center Assistant role at shusa is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Service Center Assistant position at shusa located?
This Patient Service Center Assistant role at shusa is based in Austin, TX. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Service Center Assistant role at shusa full-time or part-time?
This is listed as a Full time position. It is posted as a Patient Service Center Assistant role in the Clinical Pathology Laboratories, Inc. department at shusa.
Which team or department does the Patient Service Center Assistant at shusa belong to?
This Patient Service Center Assistant position is part of the Clinical Pathology Laboratories, Inc. department at shusa. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Service Center Assistant position at shusa?
Click the "Apply Now" button on this page. You will be redirected to shusa's official application portal hosted on workday where you can submit your application directly.
When was the Patient Service Center Assistant job at shusa posted?
This Patient Service Center Assistant position at shusa was posted on Sep 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Service Center Assistant
shusa
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