Patient Scheduling Representative I - Skokie, IL
nshs· 1100 Endeavor Health Clinical Operations
About this role
Hourly Pay Range:
$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.Position Highlights:
- Sign on bonus: N/A
- Position: Patient Access Representative I
- Location: Skokie, IL
- Full Time/Part Time: Full-Time
Hours: Monday-Friday: M-F: Option to work:
- M-Thur 8:45a-5:15p, F: 8:15a-4:45p
- M-Thur 9:00a-5:30p, F: 8:30a-5:00p
- M-Thur 9:15a-5:45p, F: 8:45a-5:15p
- Required Travel: N/A
A Brief Overview:
The Patient Access Representative I is responsible for efficiently and accurately processing patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services.
What you will do:
- Greet and assist patients in a courteous and professional manner during the registration process.
- Collect and accurately enter patient demographic and insurance information into the hospital's electronic health records system.
- Schedule patient appointments for various healthcare services, coordinating with clinical departments and patients to find convenient times.
- Verify patient contact information and confirm appointment details.
- Verify patient insurance coverage and eligibility, confirming the accuracy of policy information.
- Collaborate with insurance providers and billing teams to address insurance-related issues.
- Provide patients with essential information about the registration and scheduling process, financial responsibilities, and available payment options.
- Ensure clear and effective communication with patients to address their questions and concerns.
- Review and verify patient registration data and insurance information to ensure accuracy.
- Address discrepancies or errors in patient access records promptly and collaborate with the team to resolve issues.
- Promote a positive patient experience by minimizing wait times, ensuring a welcoming environment, and providing exceptional customer service.
- Help patients feel comfortable and informed during the registration and scheduling process.
What you will need:
- Associates Degree Health Administration Required
- Previous experience in patient access, healthcare administration, or a related field is preferred. And
- Experience using patient registration and scheduling systems.
Benefits:
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, and Vision options
- Tuition Reimbursement
- Free Parking at designated locations
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off
- Community Involvement Opportunities
Frequently Asked Questions
What is the salary for the Patient Scheduling Representative I - Skokie, IL role at nshs?
The listed salary for this Patient Scheduling Representative I - Skokie, IL position at nshs is USD 20–29. This is an Full time role.
Where is the Patient Scheduling Representative I - Skokie, IL position at nshs located?
This Patient Scheduling Representative I - Skokie, IL role at nshs is based in NSO 4901 Searle Parkway Corporate Office Skokie. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Scheduling Representative I - Skokie, IL role at nshs full-time or part-time?
This is listed as a Full time position. It is posted as a Patient Scheduling Representative I - Skokie, IL role in the 1100 Endeavor Health Clinical Operations department at nshs.
Which team or department does the Patient Scheduling Representative I - Skokie, IL at nshs belong to?
This Patient Scheduling Representative I - Skokie, IL position is part of the 1100 Endeavor Health Clinical Operations department at nshs. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Scheduling Representative I - Skokie, IL position at nshs?
Click the "Apply Now" button on this page. You will be redirected to nshs's official application portal hosted on workday where you can submit your application directly.
When was the Patient Scheduling Representative I - Skokie, IL job at nshs posted?
This Patient Scheduling Representative I - Skokie, IL position at nshs was posted on Sep 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Scheduling Representative I - Skokie, IL
nshs · 💰 USD 20–29
You'll be redirected to nshs's official application page on Workday.