Patient Relations Representative
Gastro Health
Patient Relations Representative
Gastro Health· Operations and Support
About this role
Gastro Health is seeking a Full-Time Patients Relations Representative to join our team!
Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.
This role offers:
- A great work/life balance
- No weekends or evenings – Monday thru Friday
- Paid holidays and paid time off
- Rapidly growing team with opportunities for advancement
- Competitive compensation
- Benefits package
Duties you will be responsible for:
- Answer all incoming calls and route them to appropriate personnel; take messages and send task as necessary for all care centers.
- Schedule, confirm, and cancel office appointments as patients call in.
- Work on referrals and import demographics from patient portal.
- Pick up voicemail messages on a daily basis.
- Verify patients health plan benefits & obtain authorization, if needed.
- Assist patients with questions and/or concerns regarding procedures
- Request medical records from doctors and hospitals
- Call-in new prescriptions and refills and obtain authorization if necessary
- Obtain lab results including stat requests
- Other duties as assigned
Minimum Requirements
- High school diploma or GED equivalent
- 2+ years medical administration experience desired
We offer a comprehensive benefits package to our eligible employees:
- Medical
- Dental
- Vision
- Spending Accounts
- Life / AD&D
- Disability
- Accident
- Critical Illness
- Hospital Indemnity
- Legal
- Identity Theft
- Pet
- 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
- Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees
Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.
Interested in learning more? Click here to learn more about the location.
Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.
Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
We thank you for your interest in joining our growing Gastro Health team!
Frequently Asked Questions
Is the salary disclosed for the Patient Relations Representative position at Gastro Health?
The salary for this Patient Relations Representative role at Gastro Health is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Relations Representative position at Gastro Health located?
This Patient Relations Representative role at Gastro Health is based in Cincinnati, OH. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Relations Representative role at Gastro Health full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Patient Relations Representative role in the Operations and Support department at Gastro Health.
Which team or department does the Patient Relations Representative at Gastro Health belong to?
This Patient Relations Representative position is part of the Operations and Support department at Gastro Health. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Relations Representative position at Gastro Health?
Click the "Apply Now" button on this page. You will be redirected to Gastro Health's official application portal hosted on breezy where you can submit your application directly.
When was the Patient Relations Representative job at Gastro Health posted?
This Patient Relations Representative position at Gastro Health was posted on Sep 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Relations Representative
Gastro Health
You'll be redirected to Gastro Health's official application page on breezy.