Patient Registration I - Patient Access
ketteringhealth
Patient Registration I - Patient Access
ketteringhealth· 932017 - PATIENT ACCESS
About this role
Job Details
Patient Access | Middletown | Full-time | Third Shift
Responsibilities & Requirements
The Patient Registration I role supports patient care and operational reliability by accurately registering patients, verifying insurance, and ensuring all required documentation is completed in accordance with regulatory standards. This position serves as a first point of contact, providing excellent customer service to patients and visitors while maintaining confidentiality and compliance with organizational policies. Performs other duties as assigned. All job responsibilities are to be carried out in alignment with Kettering Health's mission, vision, values, and B Safe program.
Required Education:
- High school diploma or GED.
Required Work Experience:
- At least 1 year of experience in a healthcare administrative or customer service role.
Required Licenses, Certifications, and Registrations:
- None required.
Skills:
- Proficiency in computer systems and data entry
- Strong interpersonal and verbal communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Attention to detail and accuracy
- Basic understanding of insurance and healthcare processes
- Ability to maintain confidentiality and comply with HIPAA regulations
- Customer service orientation
- Problem-solving and conflict resolution skills
Competencies:
- Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account
- Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable)
- Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents
- Employee demonstrates consistent hand hygiene practices
Preferred Qualifications
Preferred Education:
- Associate degree in healthcare administration or related field.
Preferred Work Experience:
- Experience with Electronic Health Record (EHR) systems and familiarity with medical terminology
- bilingual or multilingual abilities.
Overview
Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.
Frequently Asked Questions
Is the salary disclosed for the Patient Registration I - Patient Access position at ketteringhealth?
The salary for this Patient Registration I - Patient Access role at ketteringhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Registration I - Patient Access position at ketteringhealth located?
This Patient Registration I - Patient Access role at ketteringhealth is based in Middletown, OH, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Registration I - Patient Access role at ketteringhealth full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Patient Registration I - Patient Access role in the 932017 - PATIENT ACCESS department at ketteringhealth.
Which team or department does the Patient Registration I - Patient Access at ketteringhealth belong to?
This Patient Registration I - Patient Access position is part of the 932017 - PATIENT ACCESS department at ketteringhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Registration I - Patient Access position at ketteringhealth?
Click the "Apply Now" button on this page. You will be redirected to ketteringhealth's official application portal hosted on icims where you can submit your application directly.
When was the Patient Registration I - Patient Access job at ketteringhealth posted?
This Patient Registration I - Patient Access position at ketteringhealth was posted on Oct 13, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Registration I - Patient Access
ketteringhealth
You'll be redirected to ketteringhealth's official application page on icims.