Patient Engagement Specialist or Lead - Office- or Hybrid based, Serbia

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.
 
Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.
 
Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need.
 
Discover what your 25,000 future colleagues already know:
 
Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. 
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. 

Job Responsibilities

JOB SUMMARY

Key supportive role on the Patient Engagement team ensuring that all project deliverables meet the client’s (Syneos project teams, Sponsor) expectations and the contracted deliverables, providing accurate projections, reports and updates, and ongoing risk assessments.

JOB RESPONSIBILITIES

• Assists PE Lead in the development, preparation, approval and distribution of materials relating to Patient Engagement tactics from initial concept through to closure of Patient Engagement activities.
• Assists PE Leads with the initial set-up and ongoing management of all tracking tools and assumes responsibility for ensuring all tracking systems are appropriately updated.
• Collaborates with the study team to ensure all Patient Engagement tactics are approved prior to distribution and appropriately utilized by study staff.
• Requires occasional communication with client, project manager, project team, and study sites to address and resolve issues with projects.
• Assists with initial development of the Patient Engagement Plan and takes responsibility for maintaining all subsequent updates as per scope of work, when suitably trained.
• Coordinates all patient recruitment materials regulatory/Ethics Committee/Ministry of Health submissions and approvals with the regulatory leads for national and global studies.
• Manages selected vendor partners in accordance with awarded indirect budget and escalates issues to PE Lead as needed.
• Provides input to PE Lead to assist with PE related change orders for assigned projects ensuring any out of scope activities are escalated to PE Lead prior to implementing.

QUALIFICATION REQUIREMENTS

C1 Level English or Higher

• BA/BS in the biological sciences or related discipline in the natural sciences/health care
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, database applications), email, and internet
•  Strong presentation skills, interpersonal skills, as well as a team oriented approach
•  Excellent verbal, written, communication and time management skill.
• Ability to multitask under tight deadlines on several projects with specific and unique requirements, while providing attention to detail and high quality work
• Ability to be flexible, adapt to change, work independently, as well as work as part of a team in a matrix environment. Bilingual skills preferred

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description.  The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms.  Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.