Patient Care Technician

Overview

PRN/as needed.  Flexible, Day/Evening.

Under the direction of a licensed professional, the Patient Care Technician delivers hands-on patient care and comfort, assists with clinical procedures and technical tasks, and accurately observes, reports, and documents patient status. The role supports safe, efficient unit operations by focusing on personal care, mobility, nutrition, hydration, elimination, and prevention of complications, while preparing patients and environments for procedures. Collaborating with the interdisciplinary team, the PCT provides compassionate, patient- and family-centered support across diverse care settings to promote quality outcomes and a positive experience.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Key Accountability

% of Time

(annually)

Key Accountability

Assist nursing staff with patient cares:

·         Prep individual patient care area: ice chips, ice packs, IV tubing, and other supplies as needed

·         Assist nursing staff in bedside patient care: temperature, warm blankets, SCD hose, clean linen, empty foley or and drainage containers.

·         Assist nursing staff with pediatric care and two (2) staff pediatric transport.

·         Transport patients

·         Assist in monitoring stage II APS patients with APS nurse

40%

Key Accountability

·         Responsible for clerical duties of the clinic: arrival in EMR, chart preparation, phone management, reminder calls, assist charge nurse at desk and facilitates communication between team members utilizing Vocera

·         Prepares patient care rooms and procedure rooms for patient care. Organize, clean, and maintain clinic work areas, supplies, and equipment. Assisting with stocking and management/ordering supplies.

• Responsible for ordering / maintaining clinic supplies.
• Rotates / removes outdated stock / supplies
• Cleans equipment after each patient use.
• Assures that all necessary equipment and supplies are available in patient care

50%

Basic UPH Performance Criteria         

·         Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

·         Demonstrates ability to meet business needs of department with regular, reliable attendance.

·         Employee maintains current certifications required for the position.

·         Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

·         Completes all annual education and competency requirements within the calendar year.

·         Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse.  Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff.  Takes appropriate action on concerns reported by department staff related to compliance.

10%

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that required of the employee.  Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Demonstration of UPH Values and Standards of Behaviors

Consistently demonstrates UnityPoint Health’s values in the performance of job duties and responsibilities

Foster Unity:

·         Leverage the skills and abilities of each person to enable great teams.

·         Collaborate across departments, facilities, business units and regions.

·         Seek to understand and are open to diverse thoughts and perspectives.

Own The Moment: 

·         Connect with each person treating them with courtesy, compassion, empathy and respect

·         Enthusiastically engage in our work.

·         Accountable for our individual actions and our team performance.

·         Responsible for solving problems regardless of the origin.

Champion Excellence:

·         Commit to the best outcomes and highest quality.

·         Have a relentless focus on exceeding expectations.

·         Believe in sharing our results, learning from our mistakes and celebrating our successes.

Seize Opportunities:

·         Embrace and promote innovation and transformation.

·         Create partnerships that improve care delivery in our communities.

·         Have the courage to challenge the status quo.

Qualifications

Minimum Requirements

.

Preferred or Specialized

Education:

Graduation from high school

Preferred

Experience:

Previous tech experience

Preferred

License(s)/Certification(s):

BLS required but can be obtained within three (3) months date of hire.

Preferred

Knowledge/Skills/Abilities:

Other:

Ability to train quickly to department equipment:  thermometer, accudata, cardiac monitor, oxygen tubing

Preferred