Patient Care Coordinator
Professional Physical Therapy
Patient Care Coordinator
About this role
Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience.
Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.
Compensation: $18-$21 per hour, based on experience and qualifications
Responsibilities:
- Greet and check in patients, ensuring accurate and complete patient information.
- Collect copays and patient balances as needed.
- Manage appointment scheduling.
- Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.
- Collect and update patient information.
- Assist with administrative tasks such data entry and maintaining patient records.
- High school diploma or equivalent.
- Prior experience in a customer service or administrative role, preferably in a healthcare setting.
- Excellent interpersonal and communication skills.
- Strong attention to detail and organizational skills.
- Ability to multitask, prioritize tasks, and work in a fast-paced environment.
- Proficient in computer skills and ability to learn new software systems.
- Monthly performance bonus
- Medical, dental, vision insurance
- STD/LTD
- Hospitalization insurance
- Accident insurance
- Life insurance
- 401k with employer match
- Employee assistance program
- Employee discounts
- Employee referral program
- Paid time off (PTO)
Frequently Asked Questions
What is the salary for the Patient Care Coordinator role at Professional Physical Therapy?
The listed salary for this Patient Care Coordinator position at Professional Physical Therapy is USD 18–21. This is an Full time role.
Where is the Patient Care Coordinator position at Professional Physical Therapy located?
This Patient Care Coordinator role at Professional Physical Therapy is based in Cambridge, Massachusetts, United States. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Care Coordinator role at Professional Physical Therapy full-time or part-time?
This is listed as a Full time position. It is posted as a Patient Care Coordinator role in the PCC department at Professional Physical Therapy.
Which team or department does the Patient Care Coordinator at Professional Physical Therapy belong to?
This Patient Care Coordinator position is part of the PCC department at Professional Physical Therapy. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Care Coordinator position at Professional Physical Therapy?
Click the "Apply Now" button on this page. You will be redirected to Professional Physical Therapy's official application portal hosted on workable where you can submit your application directly.
When was the Patient Care Coordinator job at Professional Physical Therapy posted?
This Patient Care Coordinator position at Professional Physical Therapy was posted on Aug 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Care Coordinator
Professional Physical Therapy · 💰 USD 18–21
You'll be redirected to Professional Physical Therapy's official application page on workable.