Patient Care Associate

massgeneralbrigham· 1910 Cooley Dickinson Hospital, Inc.
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📍 Northampton-MAPart time💰 USD 18–26

About this role

Site: Cooley Dickinson Hospital, Inc.


 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.


 

Job Summary

Part Time - 24 HOURS - 11AM-7PM
The Patient Care Associate (PCA) is responsible for performing a variety of direct and non-direct patient care duties, including routine patient care duties as well as clerical, supply, and messenger responsibilities. The PCA performs other patient care related duties and unit duties as needed and may function as a patient care observer to monitor for patient safety in situations where 1:1 observation is required.

Telemetry/Critical Care Unit Specific: Responsible for successfully completing arrhythmia course and maintaining competency in telemetry monitoring.

This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital.

This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures.

Must be able to effectively interact appropriately to an individual's intellectual level and physical ability.


 

Qualifications

Qualifications, PCA, Certified (Salary Grade C25)

  • High school diploma or equivalent required
  • Current American Heart Association Basic Life Support (BLS) certification required
  • Ability to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training required
  • Nursing Assistant certification, Medical Assistant certification, or a nursing student who is actively enrolled into a nursing program with a minimum of 6 months student clinical experience required.
  • Six (6) months to one (1) year nursing assistant experience required
  • One (1) to three (3) years secretarial experience preferred
  • Health care experience preferred
  • Ability to multi-task and handle stress crisis situations effectively required
  • Demonstrated knowledge of medical terminology required
  • Demonstrated typing skills and computer experience required
  • Demonstrated interpersonal, organizational, and oral and written communication skills required

Qualifications, PCA, Non-Certified (Salary Grade C24)

  • Completion of PCA educational objectives and unit-specific training as outlined by the Professional Development Department required
  • High school diploma or equivalent required
  • Current American Heart Association BLS certification required 
  • Ability to perform routine patient care activities under the direction of licensed nursing personnel requiring technical or on the job training required
  • Health care experience preferred
  • Ability to multi-task and handle stress crisis situations effectively required
  • Demonstrated typing skills and computer experience required
  • Demonstrated interpersonal, organizational, and oral and written communication skills required
  • Ability to communicate effectively and follow written and/or oral instructions required
  • Demonstrated teamwork and collaboration skills and a professional demeanor required


 

Additional Job Details (if applicable)

Physical Requirements
  • Standing Frequently (34-66%)
  • Walking Frequently (34-66%)
  • Sitting Occasionally (3-33%)
  • Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
  • Carrying Frequently (34-66%) 20lbs - 35lbs
  • Pushing Occasionally (3-33%)
  • Pulling Occasionally (3-33%)
  • Climbing Rarely (Less than 2%)
  • Balancing Frequently (34-66%)
  • Stooping Occasionally (3-33%)
  • Kneeling Occasionally (3-33%)
  • Crouching Occasionally (3-33%)
  • Crawling Rarely (Less than 2%)
  • Reaching Frequently (34-66%)
  • Gross Manipulation (Handling) Frequently (34-66%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)

  •  

    Remote Type

    Onsite


     

    Work Location

    30 Locust Street


     

    Scheduled Weekly Hours

    24


     

    Employee Type

    Regular


     

    Work Shift

    Rotating (United States of America)


     

    Pay Range

    $18.43 - $25.63/Hourly


     

    Grade

    SC2C25


     

    At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.


     

    EEO Statement:

    1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.


     

    Mass General Brigham Competency Framework

    At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

    Frequently Asked Questions

    What is the salary for the Patient Care Associate role at massgeneralbrigham?
    The listed salary for this Patient Care Associate position at massgeneralbrigham is USD 18–26. This is an Part time role.
    Where is the Patient Care Associate position at massgeneralbrigham located?
    This Patient Care Associate role at massgeneralbrigham is based in Northampton-MA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Patient Care Associate role at massgeneralbrigham full-time or part-time?
    This is listed as a Part time position. It is posted as a Patient Care Associate role in the 1910 Cooley Dickinson Hospital, Inc. department at massgeneralbrigham.
    Which team or department does the Patient Care Associate at massgeneralbrigham belong to?
    This Patient Care Associate position is part of the 1910 Cooley Dickinson Hospital, Inc. department at massgeneralbrigham. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the Patient Care Associate position at massgeneralbrigham?
    Click the "Apply Now" button on this page. You will be redirected to massgeneralbrigham's official application portal hosted on workday where you can submit your application directly.
    When was the Patient Care Associate job at massgeneralbrigham posted?
    This Patient Care Associate position at massgeneralbrigham was posted on Sep 1, 2026. Apply as soon as possible — early applications are often reviewed first.
    Patient Care Associate
    massgeneralbrigham · 💰 USD 18–26
    Apply for this role ↗

    You'll be redirected to massgeneralbrigham's official application page on Workday.