Patient Care Advocate (Oakland, California)

Unless otherwise noted, all positions are fully remote with work permitted from the following states: CA, CO, IL, MA, MD, NJ, NY, OR, and WA. We are living through a pivotal moment for reproductive and sexual health—and Hey Jane is uniquely positioned to help. From day one, we've been committed to providing safe, discreet medication abortion treatment—and have helped more than 100,000 people get the care they need. Today, we offer a range of reproductive and sexual health care services from the comfort and convenience of your phone.  Our in-house clinical care team, composed of board certified doctors, advanced practice clinicians, nurses, and patient care advocates, is just a text message away. We’re committed to helping our patients get safe, discreet, judgment-free virtual health care, from a team that truly cares. The team at Hey Jane is looking to expand our team by adding a detail oriented, human-centered, tech-savvy Patient Care Advocate with a background in medication abortion who can provide excellent customer service on a full-time basis.   This is a hybrid role with required in-clinic hours at our Oakland clinic. Initially, this team member will work 30 per week on-site and 10 hours remote.   Schedule: 09:00am–07:00pm PT (10 hr shifts)   Workdays: Wednesday-Saturday (Wednesday-Friday in office, Saturday remote)   Compensation: $60,000-$62,000 annually, salaried with benefits (plus on-site and weekend differential pay)