Process Transformation Consultant
guidehouse
Patient Account Representative - Medical Billing and Medical Insurance Claims
guidehouse· US104 Guidehouse Managed Services LLC
About this role
Job Family:
Patient Account Representative
Travel Required:
Clearance Required:
Location: UAB Avondale Business Center
Schedule: Mon-Fri, Days
What You Will Do:
Patient Account Rep
Under supervision and within established protocols and procedures, the Patient Account Representative will review patient accounts, research denied healthcare insurance claims and complete necessary follow-up processes. Additionally, the account representative will assist with billing and complete all business-related requests and correspondence from patients and/or insurance companies. Complete all assigned projects in a timely manner.
What You Will Need:
Patient Account Rep
High school diploma or equivalent
0-2 years of prior relevant experience and general knowledge of payer-specific or medical billing
Patient Account Rep II
High school diploma or equivalent
1-3 years of prior relevant experience and general knowledge of payer-specific or medical billing
What Would Be Nice to Have:
Healthcare billing experience.
Related experience and general knowledge of payor-specific or medical specialty billing.
Previous experience in working credit balance accounts and processing patient and insurance overpayments.
Experience working with specialized insurance companies.
Ability to evaluate complex situations; identify root cause and propose solutions.
Experience working with UB04 and CMS 1500 claim forms, appeal and denials.
Knowledge of CPT and ICD-10 coding
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
About Guidehouse
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Frequently Asked Questions
Is the salary disclosed for the Patient Account Representative - Medical Billing and Medical Insurance Claims position at guidehouse?
The salary for this Patient Account Representative - Medical Billing and Medical Insurance Claims role at guidehouse is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Account Representative - Medical Billing and Medical Insurance Claims position at guidehouse located?
This Patient Account Representative - Medical Billing and Medical Insurance Claims role at guidehouse is based in US - AL, Birmingham. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Account Representative - Medical Billing and Medical Insurance Claims role at guidehouse full-time or part-time?
This is listed as a Full time position. It is posted as a Patient Account Representative - Medical Billing and Medical Insurance Claims role in the US104 Guidehouse Managed Services LLC department at guidehouse.
Which team or department does the Patient Account Representative - Medical Billing and Medical Insurance Claims at guidehouse belong to?
This Patient Account Representative - Medical Billing and Medical Insurance Claims position is part of the US104 Guidehouse Managed Services LLC department at guidehouse. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Account Representative - Medical Billing and Medical Insurance Claims position at guidehouse?
Click the "Apply Now" button on this page. You will be redirected to guidehouse's official application portal hosted on workday where you can submit your application directly.
When was the Patient Account Representative - Medical Billing and Medical Insurance Claims job at guidehouse posted?
This Patient Account Representative - Medical Billing and Medical Insurance Claims position at guidehouse was posted on Aug 14, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Account Representative - Medical Billing and Medical Insurance Claims
guidehouse
You'll be redirected to guidehouse's official application page on Workday.