Patient Account Representative

acadiahealthcare· Administrative Support
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📍 Wesley Chapel, FL, USFULL TIME

About this role

Overview

Patient Account Representative 

We are seeking a detail-oriented Patient Account Representative to join our Business Office team. This role is responsible for managing insurance accounts receivable, following up on outstanding claims, resolving claim issues, and ensuring timely reimbursement from third-party payors. 

Responsibilities

Responsibilities 

  • Follow up on outstanding insurance claims and resolve payment issues. 
  • Review, correct, and resubmit denied or rejected claims. 
  • Utilize claims clearinghouse systems to manage claim submissions and edits. 
  • Review and interpret Explanation of Benefits (EOBs) to ensure claims are processed and paid correctly. 
  • Complete account adjustments with supporting documentation. 
  • Maintain productivity standards of 30-40 accounts worked per day. 
  • Collaborate with Financial Counselors and Business Office leadership regarding reimbursement and eligibility concerns. 

Qualifications

Qualifications 

  • High school diploma or equivalent required. 
  • Minimum of 3 years of hospital admissions, billing, collections, or accounts receivable experience required. 
  • Ability to read, understand, and analyze Explanation of Benefits (EOBs) and identify claim payment discrepancies. 
  • Strong attention to detail and problem-solving skills. 
  • Psychiatric or behavioral health experience preferred. 

 

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

 

AHMKT

 

#LI-NTBH

Frequently Asked Questions

Is the salary disclosed for the Patient Account Representative position at acadiahealthcare?
The salary for this Patient Account Representative role at acadiahealthcare is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Account Representative position at acadiahealthcare located?
This Patient Account Representative role at acadiahealthcare is based in Wesley Chapel, FL, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Account Representative role at acadiahealthcare full-time or part-time?
This is listed as a FULL TIME position. It is posted as a Patient Account Representative role in the Administrative Support department at acadiahealthcare.
Which team or department does the Patient Account Representative at acadiahealthcare belong to?
This Patient Account Representative position is part of the Administrative Support department at acadiahealthcare. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Account Representative position at acadiahealthcare?
Click the "Apply Now" button on this page. You will be redirected to acadiahealthcare's official application portal hosted on icims where you can submit your application directly.
When was the Patient Account Representative job at acadiahealthcare posted?
This Patient Account Representative position at acadiahealthcare was posted on Sep 15, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Account Representative
acadiahealthcare
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