Patient Access Specialist
ensemblehp
Patient Access Specialist
baptisthealthal· HEART SOUTH CV ALABASTER
About this role
Position Summary
Patient Access Specialist
📍 Heart South – 1022 North 1st Street, Suite 500, Alabaster, AL 35007🕒 Full-Time | Day Shift
Position Summary
Heart South is seeking a Patient Access Specialist to support patients through registration, authorization, financial clearance, and scheduling for complex and high-dollar specialty services. This role is essential in ensuring a smooth patient experience while minimizing financial and authorization barriers to care.
The ideal candidate thrives in a fast-paced healthcare environment, demonstrates strong customer service skills, and is comfortable working with insurance verification, authorizations, and patient financial conversations.
About Baptist Health Medical Group
Baptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patient’s total healthcare needs.
As part of Baptist Health’s extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care. Our expansive range of practices offer close-to-home locations and convenient appointment options.
Providing expert care in over 18 areas of focus — from primary care to specialty institutes — Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals.
Baptist Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes:
- Medical, Dental, Vision
- 403(b) Retirement Savings Plan
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Paid Time Off (up to 5 weeks to start)
- Life Insurance
- Extended Leave Plan (ELP)
- Family Care (childcare, elder care, pet care)
- Paid Parental Leave
- Pet Insurance
- Car Insurance
- Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt
ALL BENEFITS START DAY ONE
Responsibilities
Key Responsibilities
- Perform patient registration, authorization, and financial clearance for complex and specialty services
- Verify insurance benefits and obtain required authorizations from payers
- Collect co-pays, deductibles, coinsurance, and outstanding balances in accordance with department guidelines
- Explain insurance benefits, financial responsibility, and required documentation to patients and guarantors
- Accurately gather and enter patient demographic and financial information
- Build strong working relationships with physicians, clinical teams, and payers to prevent denials and delays
- Identify and resolve customer service issues while supporting service recovery efforts
- Monitor, document, and report issues and trends impacting patient access or financial outcomes
- Screen patients for federal, state, or local assistance programs and complete required applications
- Schedule, reschedule, and coordinate tests and procedures while maintaining communication with all stakeholders
- Maintain compliance with federal, state, hospital, and Baptist Health policies and procedures
Qualifications
Qualifications
- Education: Associate’s degree preferred
- Experience:
- Minimum of 3 years experience in customer service, financial services, business, or healthcare required
- Strong attention to detail and ability to manage sensitive patient information
- Excellent communication and customer service skills
- Ability to multitask and work effectively in a high-volume environment
Frequently Asked Questions
Is the salary disclosed for the Patient Access Specialist position at baptisthealthal?
The salary for this Patient Access Specialist role at baptisthealthal is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Access Specialist position at baptisthealthal located?
This Patient Access Specialist role at baptisthealthal is based in BIRMINGHAM, AL, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Access Specialist role at baptisthealthal full-time or part-time?
This is listed as a PART TIME position. It is posted as a Patient Access Specialist role in the HEART SOUTH CV ALABASTER department at baptisthealthal.
Which team or department does the Patient Access Specialist at baptisthealthal belong to?
This Patient Access Specialist position is part of the HEART SOUTH CV ALABASTER department at baptisthealthal. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Access Specialist position at baptisthealthal?
Click the "Apply Now" button on this page. You will be redirected to baptisthealthal's official application portal hosted on icims where you can submit your application directly.
When was the Patient Access Specialist job at baptisthealthal posted?
This Patient Access Specialist position at baptisthealthal was posted on Sep 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Access Specialist
baptisthealthal
You'll be redirected to baptisthealthal's official application page on icims.