Patient Access Representative - Rockford, Evenings
trinityhealth· MI_SMHC Trinity Health - Michigan
About this role
Employment Type:
Part timeShift:
Evening ShiftDescription:
Schedule: 26 hours per week, Evenings
- Week 1: Monday 3p-9p, Wednesday 3p-9p, Thursday 3p-9p, Saturday 2p-10p
- Week 2: Sunday 3p-11p, Monday 3p-9p, Wednesday 3p-9p, thursday 3p-9p
- Week 3: Monday 3p-9p, Wednesday 3p-9p, Thursday 3p-11:30p, Friday 3p-9p
- Training: The first two weeks of training are M-F, 8a-430pm must be able to attend this*
Why You’ll Love Working at Trinity Health:
- A great team that supports one another like family
- Day-one benefits including medical, dental, vision, and 403B retirement, and even pet insurance!
- Generous PTO, paid holidays, and a Colleague Referral Program
- Tuition reimbursement and student loan forgiveness options
- Career growth opportunities across 21 states with Trinity Health
What you will do:
- Provide patient focused customer service.
- Perform outpatient & / or inpatient registration & insurance verification functions;
- Collect patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals.
- Provide general information to hospital users, patients, families & physician offices
What you will need:
- 1 year customer service experience, required
- HS Diploma or equivalent required
- Data entry skills (50 to 60 keystrokes per minute)
- Basic computer skills
- HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
- Excellent communication skills (verbal and written).
- Interpersonal skills to work with internal and external customers.
- Accuracy and attentiveness to detail and time management skills.
Nice to have:
- Medical terminology
- Knowledge of diagnostic & procedural coding Insurance verification with the ability to explain benefits, secure necessary authorizations
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Frequently Asked Questions
Is the salary disclosed for the Patient Access Representative - Rockford, Evenings position at trinityhealth?
The salary for this Patient Access Representative - Rockford, Evenings role at trinityhealth is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Access Representative - Rockford, Evenings position at trinityhealth located?
This Patient Access Representative - Rockford, Evenings role at trinityhealth is based in Mercy Health West Michigan Multi-service Outpatient Site - Rockford, Mi. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Access Representative - Rockford, Evenings role at trinityhealth full-time or part-time?
This is listed as a Part time position. It is posted as a Patient Access Representative - Rockford, Evenings role in the MI_SMHC Trinity Health - Michigan department at trinityhealth.
Which team or department does the Patient Access Representative - Rockford, Evenings at trinityhealth belong to?
This Patient Access Representative - Rockford, Evenings position is part of the MI_SMHC Trinity Health - Michigan department at trinityhealth. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Access Representative - Rockford, Evenings position at trinityhealth?
Click the "Apply Now" button on this page. You will be redirected to trinityhealth's official application portal hosted on workday where you can submit your application directly.
When was the Patient Access Representative - Rockford, Evenings job at trinityhealth posted?
This Patient Access Representative - Rockford, Evenings position at trinityhealth was posted on Sep 24, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Access Representative - Rockford, Evenings
trinityhealth
You'll be redirected to trinityhealth's official application page on Workday.