Patient Access Representative
commonspirit
Patient Access Representative
arh· Admissions
About this role
Overview
The Patient Access Representative is responsible for providing efficient and courteous service to patients for registration and scheduling within established policies and procedures; is responsible for promptly greeting patients and visitors and assisting in directing the flow; is responsible for posting accounts daily.
Responsibilities
• Greets patients courteously, determines their needs, and offers assistance.
• Registers patients by performing necessary procedures such as preparation of records, reports, notices, service charge slips, and payor information.
• Interviews patients, relatives, or others responsible to determine payment arrangements and refers unusual cases to the immediate supervisor.
• May assist self-pay patients in making suitable arrangements for balances due beyond initial deposits or third-party payments.
• Answers inquiries related to patient accounts and advises patients regarding insurance benefits.
• Receives all payments and deposits, issues receipts for monies received, and maintains proper accounting of all funds received.
• Posts charges daily to the appropriate patient accounts.
• Posts payments to patient accounts daily.
• Contacts insurance carriers and agencies to obtain precertification for ancillary, admission, and surgical procedures.
• May transport patients in wheelchairs.
• Operates various office equipment including copiers, fax machines, and other assigned equipment.
• Operates communication systems, including placing and answering telephone calls, paging or contacting staff, and maintaining appropriate records.
• May serve as a general receptionist for the clinic, providing non-technical information regarding clinic services or referring inquiries to the appropriate person.
• Makes and maintains appointment schedules for clinic physicians.
• May obtain required signatures on reports and records related to release of information according to clinic policies.
• May assist physicians and nursing personnel as required.
• Contacts patients, physicians, or others for information necessary to properly complete insurance or other billing requirements.
• Maintains files according to established procedures for efficient clinic operation, including patient charts.
• Compiles periodic and statistical reports and other data as directed.
• Maintains the work area in a clean and safe manner.
• Performs other related duties as assigned.
• Complies with all policies and standards.
Qualifications
Minimum Education:
- High School diploma or equivalent required. Associate’s degree preferred.
Minimum Work Experience:
- High School Diploma or Equivalency required.
- Two years experience in healthcare registration preferred
- Excellent verbal, presentation and written communication skills.
Required Skills, Knowledge, and Abilities:
- Ability to communicate in English, both orally and written.
- Ability to work independently within general guidelines.
- Ability to work well with others in a calm, friendly manner in a high volume, high stress environment.
- Ability to remain focused amid frequent interruptions.
Required to comply with OSHA regulations for the N95 respirator training and fit testing. (job classifications that require fit testing)
Frequently Asked Questions
Is the salary disclosed for the Patient Access Representative position at arh?
The salary for this Patient Access Representative role at arh is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Access Representative position at arh located?
This Patient Access Representative role at arh is based in Prestonsburg, KY, US. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Access Representative role at arh full-time or part-time?
This is listed as a OTHER position. It is posted as a Patient Access Representative role in the Admissions department at arh.
Which team or department does the Patient Access Representative at arh belong to?
This Patient Access Representative position is part of the Admissions department at arh. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Access Representative position at arh?
Click the "Apply Now" button on this page. You will be redirected to arh's official application portal hosted on icims where you can submit your application directly.
When was the Patient Access Representative job at arh posted?
This Patient Access Representative position at arh was posted on Sep 9, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Access Representative
arh
You'll be redirected to arh's official application page on icims.