Patient Access Representative - Therapy Services

src· SRC Texas Scottish Rite for Children
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📍 Frisco, TXFull time

About this role

Our patients are our number one priority! We're committed to giving children back their childhood!

Job Posting Title:

Patient Access Representative - Therapy Services

Location:

Frisco - Ambulatory Surgical Center

Additional Posting Details:

Monday - Friday

hours varies between 7:00 am-7:00 pm

Job Description:

Duties/Responsibilities

  • Manages a high volume of incoming and outgoing telephone calls

  • Responsible for completing assigned workqueues

  • Accurately schedule and re-schedule patient appointments in a timely manner

  • Effectively communicate and coordinate patient appointments with downstream departments

  • Contacts families to verify their information, insurance coverage, explain benefit eligibility, and refer families to financial counselors to enroll in financial assistance

  • Accurately pre-register specific data elements prior to the patients scheduled date of service

  • Perform all aspects of insurance verifications

  • Add insurance coverage and update the billing system to reflect the insurance status of the patient

  • Obtain authorizations and pre-certifications as required for all procedures; work with clinical staff to obtain additional clinical information for benefit review

  • Responsible for all correspondence from Insurance companies to be sent to HIM for scanning.

  • Provide clerical and administrative support as required

  • Create reports for tracking and trending purposes

  • Alter provider schedule template in electronic medical record (EMR)

  • Assist with departmental coverage as requested

Required Skills/Abilities

  • Preferred experience in medical appointment scheduling

  • High School education or equivalent

  • Preferred 2 years working in a medical office setting

  • Preferred experience in insurance procedures

Frequently Asked Questions

Is the salary disclosed for the Patient Access Representative - Therapy Services position at src?
The salary for this Patient Access Representative - Therapy Services role at src is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Patient Access Representative - Therapy Services position at src located?
This Patient Access Representative - Therapy Services role at src is based in Frisco, TX. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Patient Access Representative - Therapy Services role at src full-time or part-time?
This is listed as a Full time position. It is posted as a Patient Access Representative - Therapy Services role in the SRC Texas Scottish Rite for Children department at src.
Which team or department does the Patient Access Representative - Therapy Services at src belong to?
This Patient Access Representative - Therapy Services position is part of the SRC Texas Scottish Rite for Children department at src. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Patient Access Representative - Therapy Services position at src?
Click the "Apply Now" button on this page. You will be redirected to src's official application portal hosted on workday where you can submit your application directly.
When was the Patient Access Representative - Therapy Services job at src posted?
This Patient Access Representative - Therapy Services position at src was posted on Aug 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Patient Access Representative - Therapy Services
src
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