Parts Counterperson
murgadoautomotive
Parts Counterperson
murgadoautomotive· Parts
About this role
Opening from MBR -Automotive Parts Advisor
Mercedes Benz of Richmond, a proud member of the Murgado Automotive Group, is committed to providing our customers with exceptional service and high-quality vehicles. We represent a long-standing tradition of excellence in the automotive industry, and our team is passionate about delivering an unparalleled experience. We are looking for a dynamic Automotive Parts Advisor to join our team and contribute to our continued success.
Position Overview:
As an Automotive Parts Advisor at Mercedes Benz of Richmond, you will play a vital role in our parts department, ensuring that our customers and service technicians receive the correct parts in a timely manner. This position requires a knowledgeable, detail-oriented professional who can provide exceptional service, whether assisting customers directly or working behind the scenes to manage inventory.
Key Responsibilities:
Assist customers and service technicians in locating the correct automotive parts and accessories.
Provide accurate pricing information and availability of parts to customers.
Process customer orders and ensure timely delivery of parts.
Maintain and manage inventory levels, ensuring parts are stocked and organized.
Communicate with suppliers to order parts, track shipments, and resolve any supply issues.
Use dealership management software (DMS) to check parts availability, input orders, and manage inventory.
Assist in the preparation of parts estimates and quotes for customers.
Handle customer inquiries, complaints, and returns in a professional and courteous manner.
Keep the parts department clean, organized, and stocked with the necessary tools and resources.
Collaborate with the service department to ensure all necessary parts are available for scheduled repairs and maintenance.
Stay up-to-date with product knowledge and industry trends to better assist customers and service technicians.
Qualifications:
High school diploma or equivalent required.
Previous experience as a Parts Advisor in the automotive industry is preferred.
Strong knowledge of automotive parts and accessories, including Mercedes Benz vehicles.
Excellent customer service skills with the ability to communicate effectively and build strong relationships.
Detail-oriented with the ability to multitask and manage time efficiently.
Proficient in using dealership management software (DMS) and Microsoft Office Suite (Word, Excel, Outlook).
Ability to lift and handle parts and materials weighing up to 50 pounds.
Valid driver's license with a clean driving record.
Benefits:
Competitive compensation and performance-based bonuses
Comprehensive health, dental, and vision insurance
401(k) plan with company match
Paid time off and holidays
Employee discounts on vehicle purchases, parts, and service
Ongoing training and professional development opportunities
Supportive and collaborative work environment
Opportunities for career growth and advancement within the Murgado Automotive Group
Why Join Mercedes Benz of Richmond? At Mercedes Benz of Richmond, we believe that our employees are our greatest asset. We offer a supportive work environment where you can grow your career and make a significant impact. If you are passionate about the automotive industry and providing exceptional service, we encourage you to apply today and become part of our dedicated team.
Apply Now: Take the next step in your automotive career with Mercedes Benz of Richmond! Apply today and join a team that values excellence, customer satisfaction, and employee growth.
Frequently Asked Questions
Is the salary disclosed for the Parts Counterperson position at murgadoautomotive?
The salary for this Parts Counterperson role at murgadoautomotive is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Parts Counterperson position at murgadoautomotive located?
This Parts Counterperson role at murgadoautomotive is based in Richmond, VA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Parts Counterperson role at murgadoautomotive full-time or part-time?
This is listed as a Full time position. It is posted as a Parts Counterperson role in the Parts department at murgadoautomotive.
Which team or department does the Parts Counterperson at murgadoautomotive belong to?
This Parts Counterperson position is part of the Parts department at murgadoautomotive. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Parts Counterperson position at murgadoautomotive?
Click the "Apply Now" button on this page. You will be redirected to murgadoautomotive's official application portal hosted on lever where you can submit your application directly.
When was the Parts Counterperson job at murgadoautomotive posted?
This Parts Counterperson position at murgadoautomotive was posted on Sep 25, 2026. Apply as soon as possible — early applications are often reviewed first.
Parts Counterperson
murgadoautomotive
You'll be redirected to murgadoautomotive's official application page on Lever.