Partner Success Specialist

Company Description

At Radius, we're helping businesses navigate the future through innovative mobility, connectivity and technology solutions. As we continue to grow across North America

Job Description

We're looking for a Partner Success Manager to help drive the success, engagement and growth of our strategic partner network.

You'll be the primary point of contact for a portfolio of reseller, referral, insurance, fleet and channel partners, building strong relationships while ensuring partners have the tools, support and expertise needed to grow successfully with Radius.

What you'll be doing

• Manage and develop relationships with strategic partner accounts
• Lead business reviews, success planning and operational check-ins
• Drive partner onboarding, enablement, adoption and engagement
• Own partner issues and escalations through to resolution
• Collaborate with Sales, Product, Support and Operations teams to deliver an exceptional partner experience
• Identify opportunities for growth, retention and account expansion
• Analyse partner performance and provide insights to support business growth

Qualifications

• 4+ years' experience in Partner Success, Customer Success, Account Management or a similar customer-facing role
• Proven experience managing B2B relationships
• Strong communication, presentation and stakeholder management skills
• Experience using CRM platforms such as Salesforce or HubSpot
• Highly organised with the ability to manage multiple priorities

Experience within SaaS, telematics, fleet management or channel partner programmes would be advantageous.

Additional Information

Join a growing global technology business where you'll have the opportunity to influence strategic partnerships, drive commercial growth and develop your career in a fast-paced, collaborative environment.

Salary up to $75,000 USD

Still Curious?

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly.

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.