Participant Benefits Services Specialist
About this role
- Improves participant decision-making process by advising participants on plan provisions.
- Responds to client-specific inquiries, including telephone and web correspondence.
- Completes transactions related to customer inquiries with limited supervision.
- Meets timeliness and accuracy standards.
- Documents calls by creating detailed notes in the case management system.
- Completes callbacks in a timely manner and escalates as appropriate.
- Adheres to call center metrics and guidelines within established procedures.
- Explains the appropriate participant forms and provides guidance on completion.
- Performs other duties as assigned.
- Complies with all policies and standards.
Frequently Asked Questions
Is the salary disclosed for the Participant Benefits Services Specialist position at Conduent?
The salary for this Participant Benefits Services Specialist role at Conduent is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Participant Benefits Services Specialist job at Conduent remote?
Yes, this Participant Benefits Services Specialist position at Conduent is remote, with team members based in United States. You can work from home or anywhere in the supported regions.
How do I apply for the Participant Benefits Services Specialist position at Conduent?
Click the "Apply Now" button on this page. You will be redirected to Conduent's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Participant Benefits Services Specialist job at Conduent posted?
This Participant Benefits Services Specialist position at Conduent was posted on Sep 30, 2026. Apply as soon as possible — early applications are often reviewed first.
Participant Benefits Services Specialist
Conduent
You'll be redirected to Conduent's official application page on oraclecloud.