Patient Service Representative
Madison Medical Affiliates
Part-Time Front Desk – Medical Clinic
Madison Medical Affiliates· Surgery Clinic
About this role
Part-Time Front Desk – Medical Clinic
Join Our Team
We are looking for a friendly, dependable, and patient-focused Front Desk team member to join our medical clinic on a part-time basis.
The Front Desk is often the first and last point of contact for our patients, making this role an important part of creating a welcoming and positive experience. We are looking for someone who enjoys helping people, works well with a team, and takes pride in providing excellent customer service.
A Schedule That Supports Work-Life Balance
- Part-time position
- No nights
- No weekends
- Daytime clinic hours
What You’ll Do
- Welcome patients with a warm, professional, and compassionate approach.
- Check patients in and out efficiently and accurately.
- Verify demographic and insurance information and update patient records as needed.
- Schedule and coordinate patient appointments.
- Answer incoming phone calls and assist patients with questions or direct calls to the appropriate team member.
- Collect copayments, balances, and other applicable payments.
- Provide appointment reminders and assist with follow-up scheduling.
- Communicate effectively with patients, providers, Medical Assistants, nurses, and other clinic staff.
- Maintain accurate patient information in the electronic medical record.
- Assist with referrals, medical records, forms, and other administrative tasks.
- Maintain a clean, organized, and welcoming reception area.
- Protect patient privacy and maintain confidentiality in accordance with HIPAA.
- Help ensure smooth patient flow and an excellent overall patient experience.
- Perform other front-office duties as assigned.
What We’re Looking For
Our ideal candidate is:
- Friendly and welcoming – enjoys making patients feel comfortable from the moment they arrive.
- Reliable and dependable – someone our patients and team can count on.
- Organized and detail-oriented – able to manage multiple tasks while maintaining accuracy.
- A strong communicator – professional and compassionate with patients and coworkers.
- Team-oriented – willing to help wherever needed.
- Comfortable with technology – able to learn and navigate electronic medical records and scheduling systems.
- Professional and positive – able to remain calm and courteous in a busy clinical environment.
Qualifications
- High school diploma or equivalent required.
- Previous medical office, healthcare, customer service, or front desk experience preferred.
- Experience with electronic medical records and scheduling systems preferred.
- Knowledge of insurance verification and medical office procedures is a plus.
- Strong communication and organizational skills.
- Ability to maintain patient confidentiality and professionalism at all times.
Why Join Our Team?
We believe every patient deserves to feel welcomed, respected, and cared for from their first interaction with our clinic.
This part-time position is a great opportunity to join a supportive healthcare team while enjoying a predictable daytime schedule with no nights or weekends.
If you are dependable, personable, organized, and enjoy helping others, we would love to hear from you!
Apply today and become an important part of our team.
Frequently Asked Questions
Is the salary disclosed for the Part-Time Front Desk – Medical Clinic position at Madison Medical Affiliates?
The salary for this Part-Time Front Desk – Medical Clinic role at Madison Medical Affiliates is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Part-Time Front Desk – Medical Clinic position at Madison Medical Affiliates located?
This Part-Time Front Desk – Medical Clinic role at Madison Medical Affiliates is based in Milwaukee, WI. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Part-Time Front Desk – Medical Clinic role at Madison Medical Affiliates full-time or part-time?
This is listed as a PART TIME position. It is posted as a Part-Time Front Desk – Medical Clinic role in the Surgery Clinic department at Madison Medical Affiliates.
Which team or department does the Part-Time Front Desk – Medical Clinic at Madison Medical Affiliates belong to?
This Part-Time Front Desk – Medical Clinic position is part of the Surgery Clinic department at Madison Medical Affiliates. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Part-Time Front Desk – Medical Clinic position at Madison Medical Affiliates?
Click the "Apply Now" button on this page. You will be redirected to Madison Medical Affiliates's official application portal hosted on breezy where you can submit your application directly.
When was the Part-Time Front Desk – Medical Clinic job at Madison Medical Affiliates posted?
This Part-Time Front Desk – Medical Clinic position at Madison Medical Affiliates was posted on Sep 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Part-Time Front Desk – Medical Clinic
Madison Medical Affiliates
You'll be redirected to Madison Medical Affiliates's official application page on breezy.