Paint Center - Customer Service Rep

beegreen· Customer Service
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📍 Oakland, CAFull Time💰 USD 22–24

About this role

The Paint Center Customer Service Representative (CSR) is the primary point of contact for contractors and retail customers at Bee Green’s Paint Center. This position is centered on delivering exceptional service, fulfilling orders accurately and on time, and providing knowledgeable support on paint products, coatings, and application methods.
 
The CSR will work closely with contractors to ensure they get the products they need to keep their projects moving, from custom tinting and precise color matching to helping select the right coatings for different surfaces and jobsite conditions. In addition to servicing professional accounts, the CSR will also support retail customers with product recommendations, tinting, and order pick-up, ensuring a professional and friendly experience for every customer.
 
This role requires someone who can balance high-volume order processing with personalized service, communicate clearly with jobsite crews, and take ownership of the in-store experience. Accuracy, speed, and product knowledge are key to success. This role reports to Paint Center Manager.

Position Requirements

  • Previous experience in retail, paint supply, construction supply, or a related customer service role preferred
  • At least 18 years of age and legally eligible to work in the United States.
  • Strong communication and interpersonal skills
  • Ability to multitask in a fast-paced environment while maintaining attention to detail
  • Comfortable learning product knowledge and providing application guidance
  • Basic computer proficiency, and able to use the company’s point of sale software, Epicor Biztrack.
  • Physically able to work the majority of your shift standing, and ability to lift, push and pull products up to 50 lbs repeatedly throughout the day.
  • Bilingual English/Spanish is a plus

Essential Job Functions

  • Greet and assist customers in-store, by phone, and through digital channels with professionalism and a service-first mindset
  • Provide accurate product information, application guidance, and basic technical support for paint and coatings
  • Process orders, quotes, returns, and special requests using our POS system
  • Accurately handle cash, credit, and account transactions
  • Prepare and fulfill customer orders, including performing color-matching and tinting services.
  • Maintain product displays, tinting stations, and a clean, organized sales floor
  • Proactively communicate with contractors and account customers about order status, product availability, and lead times
  • Support inventory control through restocking, labeling, and assisting with cycle counts
  • Perform all duties in alignment with Bee Green’s Mission and Core Values. 

Frequently Asked Questions

What is the salary for the Paint Center - Customer Service Rep role at beegreen?
The listed salary for this Paint Center - Customer Service Rep position at beegreen is USD 22–24. This is an Full Time role.
Where is the Paint Center - Customer Service Rep position at beegreen located?
This Paint Center - Customer Service Rep role at beegreen is based in Oakland, CA. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Paint Center - Customer Service Rep role at beegreen full-time or part-time?
This is listed as a Full Time position. It is posted as a Paint Center - Customer Service Rep role in the Customer Service department at beegreen.
Which team or department does the Paint Center - Customer Service Rep at beegreen belong to?
This Paint Center - Customer Service Rep position is part of the Customer Service department at beegreen. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Paint Center - Customer Service Rep position at beegreen?
Click the "Apply Now" button on this page. You will be redirected to beegreen's official application portal hosted on lever where you can submit your application directly.
When was the Paint Center - Customer Service Rep job at beegreen posted?
This Paint Center - Customer Service Rep position at beegreen was posted on Sep 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Paint Center - Customer Service Rep
beegreen · 💰 USD 22–24
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You'll be redirected to beegreen's official application page on Lever.