Outside Service Providers Support Group Director

hcmportal· E20 Italy
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📍 IT - MILANO DISTRICT OFFICE (ITMDO)Full time

About this role

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

JOB DESCRIPTION

 

Outside Service Providers Support Group Director

 

Location: Milan, Via Fantoli, Italy (On-site)

 

The Outside Service Providers Support Group (OSPSG) Director is responsible for the ongoing development, implementation, and management of OSPs within a country. The role acts as the primary liaison between the company and external vendors, ensuring that all contracted services are delivered according to agreed standards, timelines, and budgets.

 

This position manages the processes of operations including procurement vendor relations, contract administration, and guidance of future business opportunities.

The OSPSG Director manages others within the department.

 

What you will do:

  • Manage the OSP Negotiations

  • Manage the Compensation Model ensuring timely design, updates, approvals and implementation.

  • Control OSP costs through weekly forecasts, monthly reporting, cost deviation analysis and accrual oversight.

  • Lead OSP Business Plan preparation, ensuring accurate volumes, cost development, and cost‑saving initiatives.

  • Oversee legal compliance, contract updates, monthly invoicing and internal OSP audits.

 

What you will need:

  • Strong communication and interpersonal skills.

  • Strong organization, coordination, negotiation, and problem‑solving abilities.

  • Analytical and financial skills.

  • Proactive, dynamic, and vendor‑strategy oriented approach.

  • Experience managing complex operations and outsourced providers.

  • Ability to innovate and adapt to market changes.

  • Good understanding of freight operations and transport regulations.

  • Experience in leading teams and coordinating cross-functional activities will be highly valued.

 

Qualifications:

  • Bachelor’s Degree - Logistics, Law, Supply Chain Management, Transportation, or related field.

  • Strong organizational and coordination skills and excellent communication and negotiation skills.

  • Problem-solving and decision-making abilities.

  • Fluency in both Italian and English. The selection process will be conducted in both languages.

  • Proficiency in Microsoft Office.

  • 8-10 year experience in a management position and similar role.

  • Willing to travel and being relocated.

 

How we recruit:
UPS is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity.

 


Employee Type:
 

Permanent


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Frequently Asked Questions

Is the salary disclosed for the Outside Service Providers Support Group Director position at hcmportal?
The salary for this Outside Service Providers Support Group Director role at hcmportal is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Outside Service Providers Support Group Director position at hcmportal located?
This Outside Service Providers Support Group Director role at hcmportal is based in IT - MILANO DISTRICT OFFICE (ITMDO). The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Outside Service Providers Support Group Director role at hcmportal full-time or part-time?
This is listed as a Full time position. It is posted as a Outside Service Providers Support Group Director role in the E20 Italy department at hcmportal.
Which team or department does the Outside Service Providers Support Group Director at hcmportal belong to?
This Outside Service Providers Support Group Director position is part of the E20 Italy department at hcmportal. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Outside Service Providers Support Group Director position at hcmportal?
Click the "Apply Now" button on this page. You will be redirected to hcmportal's official application portal hosted on workday where you can submit your application directly.
When was the Outside Service Providers Support Group Director job at hcmportal posted?
This Outside Service Providers Support Group Director position at hcmportal was posted on Sep 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Outside Service Providers Support Group Director
hcmportal
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