Origami Summer 2027 Internship

Overview

Origami Risk is currently recruiting candidates interested in a 12-week, paid, in-person internship based in either our Chicago or Atlanta Offices during Summer 2027. The internship will run from May 17th, 2027, through August 9th, 2027. The salary for this internship is $13,860, paid biweekly throughout the summer. This is a general application to apply for any of our open internship positions.

We are offering 3 internship positions in Summer 2027:

• Business Systems Analyst Intern: As a Business Systems Analyst Intern working with either our Implementation or Client Success teams, you will be responsible for contributing to successful project implementations and providing ongoing client support. You will support clients directly and indirectly in all phases of the client life cycle. You will understand technical, educational, business management, internal responsibilities, and maintain accountability with assistance from management and peers.

• Client Success Specialist Intern: As a Client Success Management Intern working with our Client Success team, you will be responsible for assisting with the end-to-end success of a portfolio of clients, ensuring strong adoption of the Origami platform and measurable business outcomes. Acting as strategic partners and trusted advocates, CSMs build relationships across client organizations - from day-to-day users to executive and economic buyers - to drive adoption, satisfaction, retention, and growth.

• Site Reliability Engineer Intern: Working with our Cloud Operations (SRE) team, SRE interns are a key force behind improving Origami’s time to resolution and advancing overall site reliability and scalability. You will be responsible for participating in efforts to identify root causes during post-incident investigations, while also identifying preventative measures to minimize future disruptions. You will also assist with identifying root causes in performance challenges in client implementations and implement methods for tracking key performance metrics across clients.

Responsibilities

Business Systems Analyst:

• Design and implement client solutions, including building integrations and data conversions
• Assist in hands-on configuration of the system per the direction of Mentors and Senior Colleagues
• Maintain the client relationship
• Provide technical and product front-end support
• Ensure projects and deliverables are completed quickly and accurately
• Extract, analyze, and assess client business needs and workflows; make consultative recommendations

Client Success Specialist:

• Assist in hands-on troubleshooting of the system per the direction of Mentors and Senior Colleagues
• Take notes, create presentations, build out documentation and SOPs, and other similar tasks in support of full-time Client Success colleagues
• Maintain the client relationship
• Provide technical and product front-end support
• Ensure projects and deliverables are completed quickly and accurately
• Extract, analyze, and assess client business needs and workflows; make consultative recommendations

Site Reliability Engineer:

• Conduct in-depth post-incident analyses to identify root causes and develops preventive strategies.
• Assist in hands-on troubleshooting of the system per the direction of Mentors and Senior Colleagues.
• Collaborate with cross-functional teams to implement system enhancements that enhance scalability and stability.
• Contribute to the development of automation tools to streamline incident response.
• Ensure projects and deliverables are completed quickly and accurately.

Qualifications

General:

• Currently enrolled in a Bachelor’s Degree program
• 6+ months of relevant work/intern experience preferred
• Strong attention to detail and drive to excel in your role
• Strong communication and collaboration skills, with the ability to work cross-functionally on diverse teams

Business Systems Analyst:

All general qualifications, plus...

• Experience working with SQL required
• Experience or willingness to learn and embrace XML, HTML, & JavaScript

Client Success Specialist:

All general qualifications, plus...

• Strong technical aptitude and an interest in learning new tools and technologies, particularly AI tools
• Curiosity, time management and organizational skills

Site Reliability Engineer:

All general qualifications, plus...

• Software development experience using languages like JavaScript, C# .NET, and SQL strongly preferred
• Some experience with observability tools like New Relic, Data Dog, or SumoLogic preferred

Benefits

• Medical and Dental coverage available for employees, dependents, domestic partners, and spouses
• Paid Time Off – Flexible options plus 10 paid company holidays where available**
• All full-time positions are hybrid, with many eligible to be completely remote
• Fully Paid by Origami Risk – Vision insurance, Short & Long-Term Disability Insurance, and Basic Life Insurance
• Generous family leave options—including adoption and foster care placements
• Pre-Tax Savings Accounts – Flexible Spending Account, Health Savings Account, Commuter Benefits, Dependent Care Savings Account
• Retirement Savings – 401(k) with company match up to 4%
• Employee Assistance Program (EAP) – Confidential & Free support offered to colleagues facing personal or work-related complications
• Education Assistance Program – to help colleagues pursue industry/role-specific certifications
• Wellness Benefits – reimbursement program to invest in healthy habits as well as support better colleague productivity and stress management
• Additional coverages available – Pet Insurance, Critical Illness Insurance, and Voluntary Life & AD&D coverage

Who We Are

Origami Risk delivers single-platform SaaS solutions that help organizations best navigate the complexities of risk, insurance, compliance, and safety management.

Founded by industry veterans who recognized the need for risk management technology that was more configurable, intuitive, and scalable, Origami continues to add to its innovative product offerings for managing both insurable and uninsurable risk; facilitating compliance; improving safety; and helping insurers, MGAs, TPAs, and brokers provide enhanced services that drive results.

A singular focus on client success underlies Origami’s approach to developing, implementing, and supporting our award-winning software solutions. 

Origami Risk is proud to be an equal opportunity employer. We thrive and benefit from diversity and are committed to creating an inclusive and equitable environment for all employees. We do not discriminate against any individual based upon race, religion, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, color, sex, national origin, age, marital status, military or veteran status, disability, or any other characteristic protected by applicable law.

Caution: Be alert to recruiting scams. We have received reports of individuals impersonating Origami Risk recruiters to deceive candidates into disclosing personal information. These impostors use fake Origami Risk domain names and email addresses. Please double-check that any email address from an Origami Risk recruiter ends with origamirisk.com or talent.icims.com. And to confirm the legitimacy of any recruiting communication, feel free to email transparencycheck@origamirisk.com.

Responsibilities

Business Systems Analyst:
- Design and implement client solutions, including building integrations and data conversions
- Assist in hands-on configuration of the system per the direction of Mentors and Senior Colleagues
- Maintain the client relationship
- Provide technical and product front-end support
- Ensure projects and deliverables are completed quickly and accurately
- Extract, analyze, and assess client business needs and workflows; make consultative recommendations
 
Client Success Specialist:
- Assist in hands-on troubleshooting of the system per the direction of Mentors and Senior Colleagues
- Take notes, create presentations, build out documentation and SOPs, and other similar tasks in support of full-time Client Success colleagues
- Maintain the client relationship
- Provide technical and product front-end support
- Ensure projects and deliverables are completed quickly and accurately
- Extract, analyze, and assess client business needs and workflows; make consultative recommendations
 
Site Reliability Engineer:
- Conduct in-depth post-incident analyses to identify root causes and develops preventive strategies.
- Assist in hands-on troubleshooting of the system per the direction of Mentors and Senior Colleagues.
- Collaborate with cross-functional teams to implement system enhancements that enhance scalability and stability.
- Contribute to the development of automation tools to streamline incident response.
- Ensure projects and deliverables are completed quickly and accurately.