Organizational Changement Management Communications Lead

Be part of an ambitious transformation initiative in the sector of insurance for our client. This opportunity offers the chance to work alongside business and technology stakeholders across multiple regions while contributing to a program designed to support organizational evolution and long-term success.

• Salaried: $75-85 per hour.

• Incorporated Business Rate: $86-96 per hour.

• 6-month contract with the potential for permanent employment.

• Day schedule, 37.50 hours per week.

• Hybrid role with 2-3 on-site days per week.

• Lead OCM planning and execution for a global network segmentation initiative.

• Conduct stakeholder impact assessments and change impact analyses.

• Develop stakeholder personas and audience segmentation strategies.

• Assess organizational readiness and identify adoption risks.

• Create change adoption, engagement, and reinforcement strategies.

• Support business readiness planning and deployment activities.

• Establish change metrics and track adoption, engagement, and compliance.

• Facilitate stakeholder workshops, focus groups, and feedback sessions.

• Identify resistance points and develop mitigation strategies.

• Develop and execute integrated communication strategies aligned with program milestones and rollout activities.

• Create communication plans, messaging frameworks, communication schedules, and stakeholder engagement approaches.

• Develop communication materials, including executive presentations, leadership updates, email campaigns, FAQs, talking points, SharePoint and intranet content, awareness materials, roadshow presentations, stakeholder briefings, and change and readiness communications.

• Tailor messaging for technical and non-technical audiences.

• Coordinate communications across global regions, business units, and technology teams.

• Support the creation and maintenance of program communication channels and stakeholder engagement forums.

• Develop readiness, training, and adoption approaches for impacted stakeholder groups.

• Support onboarding and engagement activities for application owners, infrastructure teams, operations teams, support teams, and security teams.

• Work with technical subject matter experts to translate technical concepts into business-focused messaging.

• Monitor stakeholder sentiment and feedback and provide recommendations to program leadership.

• Support rollout, stabilization, and operational readiness activities.

• Governance and Stakeholder Management.

• Partner with Program Management, Cybersecurity, Infrastructure, Networking, Operations, and Business teams.

• Prepare executive-level updates and governance materials.

• Support leadership engagement and sponsor communications.

• Contribute to risk, issue, dependency, and stakeholder management activities.

• Maintain communication and change management deliverables aligned with program objectives and timelines.

• 7+ years of experience in Organizational Change Management, Communications, Transformation, or related disciplines.

• Demonstrated experience supporting large-scale technology, cybersecurity, infrastructure, or digital transformation initiatives.

• Experience conducting impact assessments, stakeholder analysis, persona development, readiness assessments, and adoption planning.

• Experience managing communications across global and cross-functional stakeholder groups.

• Exceptional verbal and written communication skills.

• Strong executive communications and presentation development experience.

• Ability to translate complex technical initiatives into clear business language.

• Strong facilitation, consulting, and stakeholder engagement skills.

• Ability to independently manage multiple deliverables in a dynamic environment.

• Prosci, CCMP, or equivalent change management certification.

• Experience supporting cybersecurity, network, infrastructure, Zero Trust, or security transformation programs.

• Experience with network segmentation or enterprise security initiatives.

• Experience in large enterprise or highly regulated environments.

• Familiarity with Microsoft 365 collaboration and communications platforms.

• Ability to operate independently.

• Collaborative approach.

• Ability to influence stakeholders.

• Ability to engage stakeholders at all levels of the organization.

• Ability to deliver high-quality work in a fast-paced technology transformation environment.

Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.