Order Management Specialist

abb· INCRC ABB Global Industries and Services Private Limited
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📍 Bangalore, Karnataka, IndiaFull time

About this role

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This Position reports to:

Procurement and Customer Service Manager


 

Your role and responsibilities

In this role, you will have the opportunity to be responsible for accurately recording customer purchase orders in the order management system. Each day, you will ensure timely cross-functional issue resolution, including order cleaning for both manual and electronic orders. You will also showcase your expertise by utilizing the necessary tools and adhering to Service Level Agreements.

The work model for the role is LI#hybrid

This role is contributing to the Motion/MOSE in Bangalore Main stakeholders are from Singapore ( 6 AM to 3 PM shift ) reporting to Procurement & Customer Service Manager

You will be mainly accountable for:

  • Deliver exceptional customer support for motors and drives by proactively managing inquiries, quotations, model sizing, pricing, and pipeline tracking using tools such as MotSize, DriveSize, CQP, OneCare, OMS, BOL, and Salesforce.
  • Manage the complete order lifecycle, including quotation preparation, contract support, order entry, acknowledgments, cost modeling, order tracking, and ensuring accurate and on-time deliveries.
  • Coordinate with Sales, Operations, Supply Chain, Purchasing, Service, and Factory teams to resolve customer issues related to orders, technical queries, pricing, payments, and delivery commitments.
  • Drive order fulfilment excellence by expediting orders with suppliers, managing logistics activities, providing delivery updates, and resolving supply chain challenges to meet customer expectations.
  • Support commercial and operational processes by handling invoice disputes in CFIN, preparing proposals for replacements, spare parts and services, and ensuring customer satisfaction through timely issue resolution and communication.



Qualifications for the role :

  • Experience required 0-3 yrs for Sales Support , Order Management specialist
  • Possess an enhanced knowledge of SAP & SFDC is value added
  • You are passionate about learning new process
  • Degree in Engineering & Proven experience in same domain is added advantage
  • You are at ease communicating in English & high fluency in writing


 


Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.

Ready to make an impact? Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe.

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View current job openings and apply at: https://careers.abb/global/en/home

For more information, read our full fraud warning notice at: https://global.abb/group/en/careers/how-to-apply/fraud-warning

Frequently Asked Questions

Is the salary disclosed for the Order Management Specialist position at abb?
The salary for this Order Management Specialist role at abb is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Order Management Specialist position at abb located?
This Order Management Specialist role at abb is based in Bangalore, Karnataka, India. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Order Management Specialist role at abb full-time or part-time?
This is listed as a Full time position. It is posted as a Order Management Specialist role in the INCRC ABB Global Industries and Services Private Limited department at abb.
Which team or department does the Order Management Specialist at abb belong to?
This Order Management Specialist position is part of the INCRC ABB Global Industries and Services Private Limited department at abb. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Order Management Specialist position at abb?
Click the "Apply Now" button on this page. You will be redirected to abb's official application portal hosted on workday where you can submit your application directly.
When was the Order Management Specialist job at abb posted?
This Order Management Specialist position at abb was posted on Sep 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Order Management Specialist
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