AR Cash App
eClerx
Order Management - Back Office
About this role
| Client / Vertical head Approved New Hire Request | ||
| Program: | FM-FAO | |
| BLI/Process Name: | RENTOKIL-TERMINIX | |
| Designation: | Analyst | |
| No of Head Count (s): | 6 | |
| New Hires/Replacement Hires (HC) by Designation | New Hires | |
| Billed /Unbilled / BU / OPS Bench | Billed / RTX Order Management Voice | |
| SFDC ID for Billed New Opportunity | ||
| Reasons to hire Unbilled / Bench | Forecasted Increase in HC | |
| City / Location: | Manila | |
| Skillset not mentioned in template | |
| Customer Interaction / Transaction Processing (Experienced) | ||
| Shift (APJ / EMEA / US / Any combination): | AMER (US) / Any Combination | |
| Reporting Manager : | Sheryll Gutierrez | |
| Educational Background: | Any | |
| Experience Required: | Experienced | |
| Job Description: | • Answers customer/client requests or inquiries through chat or email concerning services, products and concerns that may arise. • Utilizes operational system to process service requests promptly. • May be tasked to work in one or multiple queues/skill sets over various customer contact channels. • Updates all client information in corporate database and maintains the accuracy and integrity of the data. • Ensures that billing methods, pricing and tax codes are properly entered and assigned. • Ensures that service protocols and service specifications are sent with service tickets. | |
| Client Approval mail: | See attached | |
| Comments | Additional volume | |
| Preferred Start date: (induction date) | 29-Jun-26 | |
| Collaborators: | Anthony Punzalan III, Richard Salimbao, Myrna Badoquillo, Rainier Navarro | |
| Workplace: WFM, WIO, Hybrid | WIO | |
Frequently Asked Questions
Is the salary disclosed for the Order Management - Back Office position at eClerx?
The salary for this Order Management - Back Office role at eClerx is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Is the Order Management - Back Office job at eClerx remote?
Yes, this Order Management - Back Office position at eClerx is remote, with team members based in Manila, Philippines. You can work from home or anywhere in the supported regions.
How do I apply for the Order Management - Back Office position at eClerx?
Click the "Apply Now" button on this page. You will be redirected to eClerx's official application portal hosted on oraclecloud where you can submit your application directly.
When was the Order Management - Back Office job at eClerx posted?
This Order Management - Back Office position at eClerx was posted on Jun 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Order Management - Back Office
eClerx
You'll be redirected to eClerx's official application page on oraclecloud.