Order Entry Clerk - Maternity Replacement
abbott· 1092 Abbott S.r.l.
About this role
JOB DESCRIPTION:
You will be the first point of contact for our customers, supporting them via phone and email. Your goal is to deliver timely and effective solutions while ensuring a positive customer experience in line with our service standards.
What you will do
- Handle inbound and outbound customer interactions, primarily related to routine inquiries, with the flexibility to adapt beyond standard scripts and procedures when needed
- Respond to customer requests, orders, service needs, and complaints, resolving issues directly or escalating to sales, technical, or service teams as appropriate
- Build and maintain a solid understanding of the company’s products and services
- Identify customer needs and clearly communicate relevant information to internal service and technical departments
- Accurately record customer interactions using internal systems and data entry tools
What you bring
- Technical Diploma or equivalent qualification (approximately 12 years of education)
- At least 2 years of experience in a customer service or contact center environment
- Confidence in handling customer interactions by phone and email
- Ability to navigate computerized systems and learn new applications quickly
- Strong communication skills, problem‑solving mindset, and customer‑focused attitude
Why join us
- Be part of a collaborative and supportive team
- Develop your skills in customer service and communication
- Work in an environment that values quality, reliability, and continuous improvement
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Customer Service
DIVISION:
ANI International Nutrition
LOCATION:
Italy > Rome : Via Giorgio Ribotta 9
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
No
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable
Frequently Asked Questions
Is the salary disclosed for the Order Entry Clerk - Maternity Replacement position at abbott?
The salary for this Order Entry Clerk - Maternity Replacement role at abbott is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Order Entry Clerk - Maternity Replacement position at abbott located?
This Order Entry Clerk - Maternity Replacement role at abbott is based in Italy - Rome. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Order Entry Clerk - Maternity Replacement role at abbott full-time or part-time?
This is listed as a Full time position. It is posted as a Order Entry Clerk - Maternity Replacement role in the 1092 Abbott S.r.l. department at abbott.
Which team or department does the Order Entry Clerk - Maternity Replacement at abbott belong to?
This Order Entry Clerk - Maternity Replacement position is part of the 1092 Abbott S.r.l. department at abbott. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Order Entry Clerk - Maternity Replacement position at abbott?
Click the "Apply Now" button on this page. You will be redirected to abbott's official application portal hosted on workday where you can submit your application directly.
When was the Order Entry Clerk - Maternity Replacement job at abbott posted?
This Order Entry Clerk - Maternity Replacement position at abbott was posted on Sep 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Order Entry Clerk - Maternity Replacement
abbott
You'll be redirected to abbott's official application page on Workday.