Operations Supervisor

gopuff· Management
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📍 Kentish Town, LondonFull Time

About this role

Overview: Gopuff is looking for a Operations Supervisor to join the Operations team. Directly reporting to a Site Leader, Operations Supervisor play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. The Operations Supervisor role is a core part of the store leadership team with responsibility to ensure order accuracy and fast, efficient delivery to our customers.
 
Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

You will be responsible for leading the team during your shift:

  • Leading - showing the warehouse team how it’s done, leading by example and being responsible for that shift. Training new team members and being confident on process and product
  • Picking and packing - accurately pick and pack items on a per order basis for dispatch to customers
  • Drivers and riders: be the point of contact for drivers on shift and work with them to ensure a slick delivery experience
  • Issue resolution: Contact customer for substituted or out-of-stock items
  • Goods in/out: Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies
  • Stock management: Put away products to inventory locations and conduct cycle counts to minimise out-of-stock products. Manage waste and compliance and our partnership with TooGoodToGo
  • Warehouse management: keep the warehouse clean, organized and a space you can be proud of

About You:

  • You have experience working in a restaurant, dark store, retail or warehouse environment
  • General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google G-Suite)
  • Strong work ethic, punctual, responsible and honest
  • Must thrive in fast-paced environments
  • Effective communication skills
  • Organised, team-oriented, positive attitude and helpful
  • Flexible and available during peak hours (5pm - 4:30am)

Benefits:

  • Holiday Pay + Sick Pay
  • Career growth opportunities
  • Performance appraisal
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#LI-DNP

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Frequently Asked Questions

Is the salary disclosed for the Operations Supervisor position at gopuff?
The salary for this Operations Supervisor role at gopuff is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Operations Supervisor position at gopuff located?
This Operations Supervisor role at gopuff is based in Kentish Town, London. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Operations Supervisor role at gopuff full-time or part-time?
This is listed as a Full Time position. It is posted as a Operations Supervisor role in the Management department at gopuff.
Which team or department does the Operations Supervisor at gopuff belong to?
This Operations Supervisor position is part of the Management department at gopuff. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Operations Supervisor position at gopuff?
Click the "Apply Now" button on this page. You will be redirected to gopuff's official application portal hosted on lever where you can submit your application directly.
When was the Operations Supervisor job at gopuff posted?
This Operations Supervisor position at gopuff was posted on Aug 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Operations Supervisor
gopuff
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