Operations Shift Leader (Production Supervisor)

firstquality· First Quality Baby Products, LLC
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📍 US GA MaconFull time

About this role

Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions.

 

Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®.

 

We are seeking an Operations Shift Leader for our First Quality Baby Products  site located in Macon, GA.  This position will be responsible for supervising production employees in an efficient manner to achieve the desired quality and quantity of work, interacting with maintenance, quality control, housekeeping, and safety on the production floor.

 

Primary responsibilities include:

 

  • Develop and maintain systems that actively promote continuous line improvements

  • Lead team development and address individual performance improvement issues in conjunction with team leaders

  • Coordinate crewing structure to ensure team coverage

  • Track operational results, continuously communicating expectations to the teams and implementing improvements as necessary

  • Maintain active communication with Platform Managers regarding efficiencies, action plans, employee relations concerns, or other information that impacts the success of the business

  • Track quality results and initiate processes to correct quality issues

  • Proactively follow-up and resolve unsafe conditions in the plant

  • Ensure good housekeeping and organization among teams

  • Coordinate accident and incident investigations

  • Lead compliance of all safe work practices

  • Manages uptime/downtime percentages by working with teams on improvement strategies

  • Manages overtime on each line and ensures that overtime is balanced among team members

**Must be willing to work 12-hour shifts including days, nights, weekends, and holidays*

     

    The ideal candidate should possess the following:

    • Minimum of 2-4 years of experience in continuous, high-speed manufacturing

    • Previous supervisory/leadership experience preferred

    • Strong interpersonal and communication skills in a team environment.

    • Demonstrated problem solving ability using reliable methods

    • Working knowledge of Microsoft Word and Excel.

    • Bachelor’s Degree preferred.

     

      

    What We Offer You

    We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive:

    • Competitive base salary and bonus opportunities

    • Paid time off (three-week minimum)

    • Medical, dental and vision starting day one

    • 401(k) with employer match

    • Paid parental leave

    • Child and family care assistance (dependent care FSA with employer match up to $2500)

    • Bundle of joy benefit (year's worth of free diapers to all team members with a new baby)

    • Tuition assistance

    • Wellness program with savings of up to $4,000 per year on insurance premiums

    • ...and more!

    First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations.  As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.

    First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.

    Frequently Asked Questions

    Is the salary disclosed for the Operations Shift Leader (Production Supervisor) position at firstquality?
    The salary for this Operations Shift Leader (Production Supervisor) role at firstquality is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
    Where is the Operations Shift Leader (Production Supervisor) position at firstquality located?
    This Operations Shift Leader (Production Supervisor) role at firstquality is based in US GA Macon. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
    Is the Operations Shift Leader (Production Supervisor) role at firstquality full-time or part-time?
    This is listed as a Full time position. It is posted as a Operations Shift Leader (Production Supervisor) role in the First Quality Baby Products, LLC department at firstquality.
    Which team or department does the Operations Shift Leader (Production Supervisor) at firstquality belong to?
    This Operations Shift Leader (Production Supervisor) position is part of the First Quality Baby Products, LLC department at firstquality. See the full job description for more information about the team structure and responsibilities.
    How do I apply for the Operations Shift Leader (Production Supervisor) position at firstquality?
    Click the "Apply Now" button on this page. You will be redirected to firstquality's official application portal hosted on workday where you can submit your application directly.
    When was the Operations Shift Leader (Production Supervisor) job at firstquality posted?
    This Operations Shift Leader (Production Supervisor) position at firstquality was posted on Jun 2, 2026. Apply as soon as possible — early applications are often reviewed first.
    Operations Shift Leader (Production Supervisor)
    firstquality
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    You'll be redirected to firstquality's official application page on Workday.