Operations Manager – TUI

swissport· Operations
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📍 Birmingham, UKTEMPORARY

About this role

Overview

Operations Manager – TUI

 

Location: Based on site at Birmingham International Airport

 

Contract: 12 month fixed term contract, previsional start date Jan 2027.

 

The Swissport – Operations Manager Birmingham is a key operational leadership position within Swissport UK&I Station Structures reporting to the Head of Airside and will be responsible for the operational delivery of all aspects of the Tui business on station. 

 

In this role you will be responsible for the day to day delivery of the Tui product and will be benchmarked against the Swissport Leadership Competencies of Leading and Facilitating Change, Applying Commercial Acumen, Coaching and Developing Others, Making Decisions, Managing Performance for Success and Executing and Getting Results.

 

You will hold financial and operational responsibility for your area and ensure safe, profitable, high quality performance in accordance with customer expectations, corporate objectives, strategy and plans. You will be responsible for the stringent management of revenue and for providing leadership and guidance to staff across a diverse workforce.

 

Responsibilities

  • Safety & Compliance: Ensure HSE compliance, lead safety initiatives, and maintain emergency plans.
  • Financial Performance: Manage P&L, control costs, and optimize revenue-to-labour targets.
  • Leadership: Coach and develop teams, drive employee engagement, and support talent growth.
  • Operational Efficiency: Oversee resource planning, KPI monitoring, and service delivery.
  • Stakeholder Management: Build strong relationships with internal teams, clients, trade unions, and regulatory bodies.
  • Business Growth: Identify opportunities for growth, challenge the status quo, and support strategic objectives.

Qualifications

  • 3+ years of leadership experience managing large teams.
  • Strong business acumen with a focus on KPIs and financial performance.
  • Proven ability to drive change and foster a high-performance culture.
  • Excellent communication and relationship-building skills.
  • Resilient, adaptable, and committed to continuous improvement.

Ready to lead, inspire, and make an impact? Apply now to join our team!

Frequently Asked Questions

Is the salary disclosed for the Operations Manager – TUI position at swissport?
The salary for this Operations Manager – TUI role at swissport is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Operations Manager – TUI position at swissport located?
This Operations Manager – TUI role at swissport is based in Birmingham, UK. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Operations Manager – TUI role at swissport full-time or part-time?
This is listed as a TEMPORARY position. It is posted as a Operations Manager – TUI role in the Operations department at swissport.
Which team or department does the Operations Manager – TUI at swissport belong to?
This Operations Manager – TUI position is part of the Operations department at swissport. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Operations Manager – TUI position at swissport?
Click the "Apply Now" button on this page. You will be redirected to swissport's official application portal hosted on icims where you can submit your application directly.
When was the Operations Manager – TUI job at swissport posted?
This Operations Manager – TUI position at swissport was posted on Oct 4, 2026. Apply as soon as possible — early applications are often reviewed first.
Operations Manager – TUI
swissport
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