Operations Manager - Sales Management

coins· Sales & Account Management
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📍 Hong Kong📍 Hong Kong, SAR📍 Malaysia📍 Shenzhen📍 Taguig City, Metro Manila, Philippines

About this role

Join the Pioneer Crypto Brand in the Philippines!

Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.

Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

Support the Chief of Staff and Head of Global Sales in running sales operations across key markets. This role combines operational coordination, performance analysis, AI-enabled reporting, and cross-functional follow-up to help sales teams operate efficiently and improve results.

What you'll do

  • Monitor sales associate performance, transactions, pipeline activity, and operational bottlenecks.

  • Build and maintain accurate dashboards and recurring performance reports.

  • Analyze sales trends and identify reasons for underperformance or process gaps.

  • Track adoption and effectiveness of internal sales tools, including AI-enabled tools.

  • Partner with the Sales AI team on data quality, handoffs, reporting needs, and tool improvements.

  • Coordinate sales trainings, meetings, follow-ups, and operational communications.

  • Manage sales-related follow-ups with Legal, Compliance, and other internal stakeholders.

  • Maintain organized records, action trackers, and status updates across initiatives.

  • Support broader commercial and strategic projects led by the Chief of Staff.

What we expect from you

  • Experience in sales operations, commercial operations, business operations, analytics, or a similar role.

  • Strong spreadsheet, dashboarding, and analytical ability; comfortable working with performance metrics.

  • Highly organized, detail-oriented, and reliable with follow-through.

  • Comfortable coordinating across distributed teams and multiple functions.

  • Interest in AI-enabled workflows and willingness to use AI tools for automation and insight generation.

  • Experience in fintech, payments, crypto, e-commerce, or high-growth technology is a plus.

Join the Coins Team Now!

Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.

Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.

A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.

Frequently Asked Questions

Is the salary disclosed for the Operations Manager - Sales Management position at coins?
The salary for this Operations Manager - Sales Management role at coins is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Operations Manager - Sales Management position at coins located?
This Operations Manager - Sales Management role at coins is based in Hong Kong, Hong Kong, SAR, Malaysia, Shenzhen, Taguig City, Metro Manila, Philippines. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Which team or department does the Operations Manager - Sales Management at coins belong to?
This Operations Manager - Sales Management position is part of the Sales & Account Management department at coins. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Operations Manager - Sales Management position at coins?
Click the "Apply Now" button on this page. You will be redirected to coins's official application portal hosted on lever where you can submit your application directly.
When was the Operations Manager - Sales Management job at coins posted?
This Operations Manager - Sales Management position at coins was posted on Sep 22, 2026. Apply as soon as possible — early applications are often reviewed first.
Operations Manager - Sales Management
coins
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