Janitorial Operations Manager - Night Shift
City Wide Facility Solutions
Operations Manager, MM Pickup
Amazon· Fulfillment & Operations Management
About this role
We are seeking an experienced Operations Manager to lead strategic initiatives across Middle Mile pickup operations, network optimization, and partner management. This role will drive operational excellence, cost efficiency, and scalability across India's fulfillment network while managing critical programs that impact customer experience and business profitability.
Key job responsibilities
1. Loss Recovery & Cost Optimization: Partner with Seller Loss Prevention (SLP) to implement and scale Loss Recovery program
2. Launch programs to drive down CPS for middle mile pickup channel.
3. Quality & Compliance Excellence: Work closely with TRC team to develop and execute comprehensive TRC audit execution plan and ensure compliance with operational standards across all partner facilities
4. Create and collaborate with partner teams create network optimization strategies and partner with operations team to establish and drive seamless operations. Create comprehensive partner engagement strategy
5. Lead partner engagement initiatives and conduct detailed cost calculations by launching Partner scorecard system to track performance metrics
Establish Partner escalation management mechanism for issue resolution
Conduct monthly Partner MBR (Monthly Business Reviews)
Design and implement Partner Recognition & Rewards (R&R) program
Key job responsibilities
1. Loss Recovery & Cost Optimization: Partner with Seller Loss Prevention (SLP) to implement and scale Loss Recovery program
2. Launch programs to drive down CPS for middle mile pickup channel.
3. Quality & Compliance Excellence: Work closely with TRC team to develop and execute comprehensive TRC audit execution plan and ensure compliance with operational standards across all partner facilities
4. Create and collaborate with partner teams create network optimization strategies and partner with operations team to establish and drive seamless operations. Create comprehensive partner engagement strategy
5. Lead partner engagement initiatives and conduct detailed cost calculations by launching Partner scorecard system to track performance metrics
Establish Partner escalation management mechanism for issue resolution
Conduct monthly Partner MBR (Monthly Business Reviews)
Design and implement Partner Recognition & Rewards (R&R) program
Basic qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 3+ years of Amazon (blue badge/FTE) experience
Preferred qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Frequently Asked Questions
Is the salary disclosed for the Operations Manager, MM Pickup position at Amazon?
The salary for this Operations Manager, MM Pickup role at Amazon is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Operations Manager, MM Pickup position at Amazon located?
This Operations Manager, MM Pickup role at Amazon is based in Bengaluru, Karnataka, IND. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Operations Manager, MM Pickup role at Amazon full-time or part-time?
This is listed as a full time position. It is posted as a Operations Manager, MM Pickup role in the Fulfillment & Operations Management department at Amazon.
Which team or department does the Operations Manager, MM Pickup at Amazon belong to?
This Operations Manager, MM Pickup position is part of the Fulfillment & Operations Management department at Amazon. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Operations Manager, MM Pickup position at Amazon?
Click the "Apply Now" button on this page. You will be redirected to Amazon's official application portal hosted on amazonjobs where you can submit your application directly.
When was the Operations Manager, MM Pickup job at Amazon posted?
This Operations Manager, MM Pickup position at Amazon was posted on Sep 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Operations Manager, MM Pickup
Amazon
You'll be redirected to Amazon's official application page on amazonjobs.